Seasoncard - 2021/22

[es1]

Click look Up below sort code box on right.

Cheers! Didn't cross my mind to click that, all done!

 

[Citizen of Legoland]

If people are having to re-enter bank details that suggests the DD mandate has expired so how can automatic renewal work if that's the case?

DD mandates should expire after 13 months of no activity so it could be likely that everyone will be asked to submit a new form. Might as well capture this info from those actively renewing instead of auto-renewing.

 

[lancs blue]

But existing s/card holders don't get an email? Sort yourselves out, City.

 

[Del_Bosque]

Renewed, went platinum this time creep up that points system

 

[lancs blue]

DD mandates should expire after 13 months of no activity so it could be likely that everyone will be asked to submit a new form. Might as well capture this info from those actively renewing instead of auto-renewing.

Yes, I was thinking the same about the expiry but their own blurb says those on DD from 19/20 will renew automatically so both cannot be correct.

 

[EL APACHE TEVEZ]

don’t tell me they’ve lost the fuckin emails for everyone ffs

 

[Prestwich_Blue]

DD mandates should expire after 13 months of no activity so it could be likely that everyone will be asked to submit a new form. Might as well capture this info from those actively renewing instead of auto-renewing.

13 months of inactivity is the recommended time to deactivate a DD mandate but deactivation is dependent on the company holding the mandate doing that. If City haven't deactivated the DD mandate then it should still be valid.

 

[DTKOAG]

Give us a chance to get some clarity before you do anything. As I said, this could be just a very clumsy way of saying that there may be circumstances where they'd have to move you next season even if you had renewed, as they've done for the people moved for the new advertising boards or the new hospitality facility in the SW corner. That could well be what thy meant but they really could have made that clear, if so.

To put another slant onto this...
Firstly hope all goes well with you Curley Wurley in your recovery stage..
I am planning to renew but then relocate due to costs etc..
What happens if i relocate to 3 seats that are on deferred , i presume that i would have to relocate again in 12months if the people who have deferred this coming year decide to return ?

 

[Kinkys Left Foot]

Im not sure the club envisaged a period of none collection of monies for such a period of time. I expect that this has invalidated the existing DD mandates hence the requirement to confirm new copies of sort code and bank number - its a relatively painless operation although it should have given the 3 boxes for a sort code as in a lot of cases people will leave in the hyphens 00-00-00 and it doesn't like that just wants six numbers consecutively.
I must admit when I read the blurb before renewing I understood it as saying the club would hold my seat until next year if I wanted to "defer" and only offer the seat out on a game by game basis in the coming season. Is this not in fact the case?

 

[Citizen of Legoland]

13 months of inactivity is the recommended time to deactivate a DD mandate but deactivation is dependent on the company holding the mandate doing that. If City haven't deactivated the DD mandate then it should still be valid.

It's the bank that could deactivate it after 13 months, but it's moot anyway because after doing a quick search it looks like that expiry period has been extended to 24 months due to the pandemic ...

Help

Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically.

www.directdebit.co.uk

What happens when a Direct Debit is inactive?


This is covered by the dormancy period rule. All banks or building societies hold details of Direct Debit Instructions on file for a minimum period of 13 months* from it's lodgement date, in the event of no collections, or from the date of the last payment. After the dormancy period has passed, the bank or building society will remove details of the Instruction from their system. Before claiming further Direct Debit payments the organisation must obtain a new Direct Debit Instruction or your authority to continue collecting. If this is not done your Direct Debit payment may be returned by your bank or building society.

*This has been temporarily increased to 24 months to minimise the impact of payment holidays during the Covid-19 pandemic.

I dare say there might be some who may have deleted it themselves if their bank allows, like mine does.