Seasoncard - 2021/22

[Citizen of Legoland]

Does anyone know who’s in charge of the ticketing absolute twat whoever it is

I'm gonna say, Mr Bean.

 

[Erik the viking]

Does anyone know who’s in charge of the ticketing absolute twat whoever it is

a twat of the highest order !

 

[Thaksins Love Child]

Why are people deferring?

 

[East Level 2]

Looks like City are deliberately making it as hard as possible to contact them and to answer basic questions so people just give up trying and auto renew.

To expect 40k fans to contact them by phone in 7 days is just beyond the realms of logical thought.

Why would 40k be contacting them? My renewal went straight through.
They've clearly underestimated the numbers defering though. Or perhaps the lines are blocked by people trying to locate even though the relocation window isn't open.

 

[AshtonBlueMooner]

Seems like some folk are ringing to renew even when it's automatic. That will put extra pressure on the 3 YTS staff they have on the phones dealing with those wanting to defer. Good luck to you all.

 

[cityzen81]

Sorry to be a Debbie downer @Prestwich_Blue but the “wrong” info is still being given out out by the club

 

[Erik the viking]

i think fans are just not confident to commit to paying for season tickets when rules can change on a weekly basis also no clear alternative to not having a smart phone to enter the stadium as been stated! sharing season tickets with family and friends is going to be a sticking point for many!

 

[CJH]

Why are people deferring?

Think it is hard and am glad the club have this option, I struggle still with the thought of being around a lot of people and discussed it with the kids who feel the same. Also, crap year financially. Had an ST since 1983 so it was really hard decision.

 

[Kirkstall Blue]

We’ve questions we want to ask such as track and trace App and will the season card be on an City App. Or the usual way.
This is the other half that wants to know as we had the renewal notice to fill in by the 16th. I said just fill it in and worry about the card later so any pointers would be helpful

 

[cityzen81]

We’ve questions we want to ask such as track and trace App and will the season card be on an City App. Or the usual way.
This is the other half that wants to know as we had the renewal notice to fill in by the 16th. I said just fill it in and worry about the card later so any pointers would be helpful

I can answer some of these for you.

1) City are using Apple & Google pay not an app. They have mentioned other methods available if needed but so far have not eluded to what this will be.
2) The track and trace (NHS app) will depend on Gov guidelines at the time and has nothing to do with City