Seasoncard - 2021/22

[blingy]

If you log in on an iPhone and pick ‘Domestic’ pass it shows you the QR box and gives you the Add To Wallet option. It doesn’t give the option if you log in on a PC or iPad as there is no wallet.

you mean that big “add to wallet “ button right in the middle.
Cheers couldn’t see for looking , was looking at the 3 options listed below it ..

 

[lancs blue]

I've downloaded Google pay thing and season ticket to it.. If I get a new phone can I add season ticket to new phone and if yes... How.. I'm bloody useless with technology

I haven't had to do this but if you login to your ticket account you'll see that "add to mobile wallet" is still highlighted when you tick the box next to your ticket details. If you get a new phone login from the new phone and download the ticket exactly as you did the first time. Delete the ticket off your old phone, only one ticket will be valid.

 

[Rammy Blue]

Spent the day queing up at city forv 2 1/2 hours to get the daughters s c sorted apperently it was 4 hours yesterday ,they provided tea water and toilet access ,
The daughter had the same e mail as myself and we couldn't access her account ,the fix was to reset her account to use her supporter no and issue her with a new generic password ,took 5 mins ,hopefully sorted now ,lot of folk there and most seemed to be getting sorted and remaining calm

This just makes my blood boil, people having to spend that amount of time to get something sorted that shouldn’t be a problem in the first place.

Fair play to you for being so calm about it.

 

[blue by birth]

I haven't had to do this but if you login to your ticket account you'll see that "add to mobile wallet" is still highlighted when you tick the box next to your ticket details. If you get a new phone login from the new phone and download the ticket exactly as you did the first time. Delete the ticket off your old phone, only one ticket will be valid.

Cheers mate..

 

[tregyblue61]

A note for any supporters living in Wales and registered to NHS Wales.

The COVID Pass App does NOT work for anyone living and registered in Wales. You have to access your NHS COVID Pass via the NHS website having first registered for an NHS login.

Once you’ve accessed your Pass via the web site you can then store it in your wallet or have it emailed to you.

I live in Wales and I could only PRINT the Covid 19 pass. It doesn't give me any option to have it emailed to me.

 

[Robbo]

I really hope the Citymatters group are taking note of all the negativity on here and on the likes of Twitter(yes I know! but some tweeters are just like us normal people) and will feed back to the club
The amount of issues being raised is unbelievable, and that’s before we’ve even got anywhere near a turnstile

 

[Robbo]

It's free to join a library and use a computer. 20p to print something off in black and white. Everyone moaning about this. Times are changing. Everything is going contactless and QR. Deal with it.

Do you work in the ticket office or for the club by any chance?
Not everyone can deal with it!

 

[JGL07]

How do you get it in the wallet? Only options for me are download as a pdf or email. once it’s pdf I can only send it to someone or save to file not wallet

You use that old fashioned thing called a sheet of paper! That can be placed in a real wallet.

It may not appeal to computer nerds but is all you will get at the moment for those from Scotland. I have been to five matches so far this season, including Wembley, and never been asked for proof of vaccination.

 

[55yr old teenager]

Google pay, is your wallet on your phone

Well you learn something every day!! Thanks for the info

 

[Beaker]

I really hope the Citymatters group are taking note of all the negativity on here and on the likes of Twitter(yes I know! but some tweeters are just like us normal people) and will feed back to the club
The amount of issues being raised is unbelievable, and that’s before we’ve even got anywhere near a turnstile

A serious conversation needs to be had between fans and club but I just don’t think the club are interested.