Seasoncard - 2021/22

[Erik the viking]

it worked for you (o lucky you), anyone it didn't work for is a whinger, the bloody thing should of worked for everybody, its not rocket science entering a football stadium!

you couldnt make it up mate!

 

[goatfood]

what happens next week v arsenal

do the stewards let me in again like today

my sons didn't work after numerous attempts,then it did but i know the steward inside pressed or triggered something

then mine wouldn't work,and they had to let me in manually

it is un acceptable

I have had a matchday experience survey to fill in, I mentioned stewards just letting people in and not actually resolving the issue, means they have just going to have the same problem again next game.

I got in early and had a drink watching on from top of the spiral, about 60% of people having issues at turnstiles, some of it looked like just putting phone in wrong place and it taking a minute or so to get it right - that should be ok next game, but a hell of a lot of peoples were not working at all and stewards had to let them in.

Loads like me turned up early today - next week will be back to normal arrival time, can see that putting more stress on an already cracking system

 

[Bill]

That is appalling!!!!! So did that mean anyone who is sat on 2nd or 3rd tier and is not able to do spirals or stairs missed a load or all of the game?

if they got in before 2-45 they were ok. saw a few like missed at least 25 mins. people were shouting at staff.

 

[meeesh]

The time for turning up 15/20 mins before kick off is over my friends,one less pint if you want to watch the most important reason you left the house in the first place.

 

[blue44]

I have had a matchday experience survey to fill in, I mentioned stewards just letting people in and not actually resolving the issue, means they have just going to have the same problem again next game.

I got in early and had a drink watching on from top of the spiral, about 60% of people having issues at turnstiles, some of it looked like just putting phone in wrong place and it taking a minute or so to get it right - that should be ok next game, but a hell of a lot of peoples were not working at all and stewards had to let them in.

Loads like me turned up early today - next week will be back to normal arrival time, can see that putting more stress on an already cracking system

I'm just dismayed with it all

Iv had to accept all this bollocks reluctantly

and i knew what happened today,was going to happen.

they have me by my balls and they know it

its not fair though is it,to comply to their enforced changes and be treated like this

 

[Eccles Blue]

traffic terrible but no queue to get in. then in typical City fashion the lift breaks down at 2-45. turns out there was only ONE lift working in the ground . a brilliant steward (Ashley) helped us find it. i missed the first 25 minutes and 2 goals. the lift was repaired but broke again at full time.
for an elite club we are embarrassing .

Oh Bill, I hope you are all right. *virtual hugs* x

 

[Eccles Blue]

I wish they would send all of us a survey but I doubt they will!

 

[Citizen of Legoland]

I wish they would send all of us a survey but I doubt they will!

It won't make any difference, they just want good scores so they can impress the bosses. All businesses do this now.

 

[barney*]

I wish they would send all of us a survey but I doubt they will!

I would be interesting to see, but i would be very very surprised if they did send out a survey in the next six months or so

 

[M147WN]

Mine didn’t work initially!
Steward looked at the blue ticket in my apple wallet with the prompt ‘Hold Near Reader’ & said “where’s your bar code?”
Shrugged shoulders & said “This is what I downloaded from City”.
Steward takes my phone & presses black circle with 3 white dots in top RH corner, scrolls down & reveals a QR code.
This worked!
Did I miss this in the guides or FAQ’s from City?