so if people deferring for this season are guaranteed their same seat back, what does this mean for relocations?
how will you know if you relocate, if you will still be able to keep that seat for 22/23 or if a deferrer will reclaim it ?
Judging by PB's post a deferred seat will not be available for relocation, only for match by match sales.so if people deferring for this season are guaranteed their same seat back, what does this mean for relocations?
how will you know if you relocate, if you will still be able to keep that seat for 22/23 or if a deferrer will reclaim it ?
Many thanks that will do me.Your DD mandate is based solely on the bank sort code and account number you supplied, it's unrelated to your debit card number and expiry date which would be used for one-off ticket purchases. If your bank details haven't changed then the DD should renew automatically as stated in the email.
Dear Prestwich Blue, that’s fantastic news and great information. Really appreciate you chasing this up. I hope I’m in the vast minority but I can now make my difficult decision over the coming days.We've had confirmation from the club that the wording means if you defer, you will be guaranteed your seat in 22/23 unless they have to remove it for some reason (e.g. expanded disabled bays, new hospitality offerings, some other ground works).
So even if you renewed and that happened, you'd still have to relocate. They won't sell it as a seasoncard to someone else.
Typical City. If there's 99 correct ways to explain things and 1 shit one, they'll pick the shit one every time. Their communication skills are absolutely fucking awful. They should have either explained fully or said nothing.
So you can safely defer.
Thanks that makes senseJudging by PB's post a deferred seat will not be available for relocation, only for match by match sales.
The deferred seat is not guaranteed when you take it up againThey won’t relocate you to one of those seats.
I’ve been on since 8am this morning finally got answered at 10am there is some tooing and froing with where you are in the system but persevere if you can buddy.Due to circumstances outside of my control I'm unable to renew a couple of tickets. Between me and my brother in law we have 4 tickets but only want to renew 2. I can't see any option on line that allows me to cancel and ringing them is a waste of time. I went from caller 89 to 65 then back to 85 when I tried last night.
If you don't ever want the 2 back, you don't need to do anything. Just renew the 2 you want and leave the other 2 to expire.Due to circumstances outside of my control I'm unable to renew a couple of tickets. Between me and my brother in law we have 4 tickets but only want to renew 2. I can't see any option on line that allows me to cancel and ringing them is a waste of time. I went from caller 89 to 65 then back to 85 when I tried last night.
I’m not doing that.I’ve been on since 8am this morning finally got answered at 10am there is some tooing and froing with where you are in the system but persevere if you can buddy.
They will automatically renew if I don't cancelIf you don't ever want the 2 back, you don't need to do anything. Just renew the 2 you want and leave the other 2 to expire.
Are all 4 in your family and friends group? When you log on to the ticket site and click on renew all four should appear in the list and each has options next to them, "yes" to renew, "no I don't want to renew" and a "not sure, leave it for now". Click on the relevant options and then it will go on to the Cup schemes and payment process.Due to circumstances outside of my control I'm unable to renew a couple of tickets. Between me and my brother in law we have 4 tickets but only want to renew 2. I can't see any option on line that allows me to cancel and ringing them is a waste of time. I went from caller 89 to 65 then back to 85 when I tried last night.
I was never given that option on my online account when I checked yesterday. We are all in the same group.Are all 4 in your family and friends group? When you log on to the ticket site and click on renew all four should appear in the list and each has options next to them, "yes" to renew, "no I don't want to renew" and a "not sure, leave it for now". Click on the relevant options and then it will go on to the Cup schemes and payment process.
That's odd because I have quite a few of our supporters branch in my F&F group and I had to go through them making sure I wasn't renewing anyone elses other than my own.I was never given that option on my online account when I checked yesterday. We are all in the same group.
I've got the option to renew or the "not sure" option on all 4 tickets.That's odd because I have quite a few of our supporters branch in my F&F group and I had to go through them making sure I wasn't renewing anyone elses other than my own.
The deferred seat is not guaranteed when you take it up again