Seasoncard - 2021/22

Mhh1960

Well-Known Member
Joined
7 Apr 2018
Messages
165
God knows what he’s done but my lads seasoncard has completely disappeared from his wallet

any idea how to get it back?
This info was given to me yesterday by the club. Mine didn't update but they said it can dissapear.

You can access your expired passes by going into your Apple Wallet and scrolling to the bottom of the main page where you will see a button labelled 'View Expired Passes'. If you then click into this section you will see a list of expired passes, select your mobile Season Ticket pass and click 'Unhide' below the pass itself.

Your mobile Season Ticket should then appear in the main wallet which is ready to use for the next home game. You do not need to contact us to reactivate this.
 

chaddblue

Well-Known Member
Joined
5 Jan 2008
Messages
13,681
This info was given to me yesterday by the club. Mine didn't update but they said it can dissapear.

You can access your expired passes by going into your Apple Wallet and scrolling to the bottom of the main page where you will see a button labelled 'View Expired Passes'. If you then click into this section you will see a list of expired passes, select your mobile Season Ticket pass and click 'Unhide' below the pass itself.

Your mobile Season Ticket should then appear in the main wallet which is ready to use for the next home game. You do not need to contact us to reactivate this.
Thanks mate. I looked for that but he hasn’t got any expired passes
 

Invisible Man's Bandage

Well-Known Member
Joined
4 Sep 2020
Messages
1,978
Team supported
Manchester City
Thanks mate. I looked for that but he hasn’t got any expired passes
Redownload your SC by logging into your account on your phone, going to your profile and then 'Seasoncards'. Tick the box next to your SC details and add to wallet.
 

Chris Holmes

Well-Known Member
Joined
2 Jul 2017
Messages
614
I had the problem this morning that the Fulham game was still showing. On an iPhone I deselected the Automatic Updates, then re selected it and the Wallet updated with the Brentford ticket
 

Chris Holmes

Well-Known Member
Joined
2 Jul 2017
Messages
614
Just a quick question, apologies if it is in the wrong thread.

If you buy a ticket for an away match do you still get a paper ticket or do all clubs have this phone/digital entry? :-)
I’ve had paper tickets for Arsenal and Southampton away,
 

chaddblue

Well-Known Member
Joined
5 Jan 2008
Messages
13,681
Redownload your SC by logging into your account on your phone, going to your profile and then 'Seasoncards'. Tick the box next to your SC details and add to wallet.
Cheers mate. Yeah it wouldn't let me. Got a message saying "oops something went wrong with your mobile ticket"

I've been onto supporter services and they've sent me a link to re-download it from scratch so hopefully when he gets home from school with his phone we'll get it sorted

If not it's setting off early tonight and a visit to the ticket office
 

Sheik Battle and Goal

Well-Known Member
Joined
31 Aug 2015
Messages
817
Cheers mate. Yeah it wouldn't let me. Got a message saying "oops something went wrong with your mobile ticket"

I've been onto supporter services and they've sent me a link to re-download it from scratch so hopefully when he gets home from school with his phone we'll get it sorted

If not it's setting off early tonight and a visit to the ticket office
That was exactly the problem I had. The link they sent me to redownload worked ok for me.
 

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