Seasoncard - 2021/22

[Saddleworth2]

No. The only reason they've given us for not guaranteeing the seat is if it's physically not going to be available. Whih is understandable.

Thanks. I really appreciate this
one last question I promise.
the ticket exchange now seems to be restricted to 10 if you want the proceeds back. Do you think this will be strictly enforced?

 

[SK DIVISION]

Season ticket renewed online, ..platinum, ..3 cup schemes, ..how many extra loyalty points will I have accumulated??

 

[Invisible Man's Bandage]

You have to say that for 'The Best Run Club In The World™' this has been a fiasco. A week into renewals and deferrals and still there are many supporters with no certainty about either (deferrals in particular). It is on a par with the numerous small energy providers in recent years (nearly all have gone out of business) where you can never speak to anyone in customer service and billing is shambolic.

Ordinarily, you'd expect whoever is ultimately responsible for putting this hopelessly flawed 'plan' into operation would be dusting off their CV but I highly doubt that this will be the case.

 

[noddymcfc1]

I’ve been on the phone for a few days now spending at least a hour a time got on the phone at 8.00am this morning and still no answer won’t let me to renew online and the club owe me best part of £350 for me and the family and they are moving my seats next season what happens if I can’t get through before tomorrow any help would be appreciated

 

[Rammy Blue]

I’ve been on the phone for a few days now spending at least a hour a time got on the phone at 8.00am this morning and still no answer won’t let me to renew online and the club owe me best part of £350 for me and the family and they are moving my seats next season what happens if I can’t get through before tomorrow any help would be appreciated

Absolute shambles.

 

[lancs blue]

You have to say that for 'The Best Run Club In The World™' this has been a fiasco. A week into renewals and deferrals and still there are many supporters with no certainty about either (deferrals in particular). It is on a par with the numerous small energy providers in recent years (nearly all have gone out of business) where you can never speak to anyone in customer service and billing is shambolic.

Ordinarily, you'd expect whoever is ultimately responsible for putting this hopelessly flawed 'plan' into operation would be dusting off their CV but I highly doubt that this will be the case.

You'd imagine that having over 12 months "thinking time" to come up with the plan when no tickets were being issued would have helped but it seems that just led to them making it more complicated.

 

[noddymcfc1]

Absolute shamble

Absolute shambles.

Still on the phone now on loud speaker I’ve had a missed call from city (Jake) said ring up the number I’ve been on since 8am I work nights need to go to bed it’s a joke

 

[Ric]

Am sure this has been asked many times, but been really busy recently so a bit out of the loop. What's the score with the mobile tickets? Are they compulsory, or do you have the option of keeping the "old" seasoncard? Think my Mum would struggle hugely with mobile tickets!

 

[BringBackSwales]

Got 3 emails yesterday from the club advising me to renew, but I renewed last week so why generate unnecessary emails? Given the other comments on here I now need to check they actually processed the season tickets. The administration is so inefficient, I got 15 or 16 separate refunds for the season before last, as they processed the refunds one game at a time, and one for each of 3 tickets. Fucking bank charges at City must he horrendous

 

[Invisible Man's Bandage]

Am sure this has been asked many times, but been really busy recently so a bit out of the loop. What's the score with the mobile tickets? Are they compulsory, or do you have the option of keeping the "old" seasoncard? Think my Mum would struggle hugely with mobile tickets!

A poster claimed he/she had phoned up to renew and asked for a plastic card and was told that was no problem as SS had a tick box for it. I have to say I'm highly dubious about that as either the poster was making it up or SS had said that to get rid of him/her.