Seasoncard - 2021/22

Sorry if I’m repeating anything said previously. I went to the stadium yesterday as I need to put my little ones tickets on my phone. Obviously they’ve got a supporter number but they needed an account creating. This sounds simple however because of their ages, 6 & 4, the system wouldn’t let me create an account for them. Also, their tickets are linked to my email address. The club can do an account for each of them though and did this yesterday. They had to then login to each account on my phone, assign them to separate email addresses and “add to wallet”. It took 5 minutes to do both but had to queue up for 2 hours to be seen!!! So, I now have all 3 season tickets in my phone wallet. Happy days. Hope this helps somebody.
Does that mean the only way to open an account for kids is by going to the stadium?
 
Does that mean the only way to open an account for kids is by going to the stadium?

No I did mine via Supporter Services on twitter but only after an hour on the phone to them, a rant at the girl on the end of the phone, 6 angry tweets calling them out and a 2 hour wait for them to bother replying to my Direct Message (which they asked me to send)
 
Dipping in and out as it fries my brain in this thread, so hear me out and tell me if I’ve picked up enough clues from in here….

I can have my mobile ticket on my phone, and my son has his on his own phone. Simple.

We are away for a game, Arsenal in fact, so I can create a fake account on mancity.com then add “Bob Smith” to my family and friends.

Then I can get my old iPhone 6 out of the drawer and download the ticket on to that phone and then lend that phone to my mate to get into the ground?

Can I also download my son’s ticket to that phone as well? Or do I have to create a second fake account and do the same again?

OR do I need to do any of this shit at all and I can just switch the tickets for one game on to the iPhone 6 and give that to my mate to use for him and his son?

Thanks in advance to anyone that can advise me, lol.

I think (and its highly likely I could be wrong) 'Bob' might need his own supporter number which would mean he has to have his own email address and 'Bob's' owner may be relieved of £35 for the privilege.

As I said I could easily be wrong here
 
Anyone point me to the post where it covers off how to set up a free account on mancity.com so that I can add the new person to my friends and family?
 
No I did mine via Supporter Services on twitter but only after an hour on the phone to them, a rant at the girl on the end of the phone, 6 angry tweets calling them out and a 2 hour wait for them to bother replying to my Direct Message (which they asked me to send)
Fairly easy then………
 
Cheers for the info about the Covid Pass.

When you get into the NHS app select DOMESTIC. You can put it in your wallet from there. It says on it that it’s only valid for England.

You can’t download the one through the TRAVEL section into your wallet, but you can save it as a pdf.

So, I’m not sure if our Scottish, NI and Welsh supporters’ domestic wallet pass is valid outside their borders or if they will need to use the travel pdf version.
I don't see that option so it may be dependant on whether one's NHS details are shared (which mine aren't), unless the method to load it into the wallet is hidden somewhere.
 
Anyone point me to the post where it covers off how to set up a free account on mancity.com so that I can add the new person to my friends and family?
Go onto city website. Make sure you’re logged out. press Log In, and use ‘register’ instead of sign in. They need an email address.
 
listen mate ive been trying a week to get info first it wouldnt let me sign into my account then i could but couldnt get access to the kids account now this shit with the tickets after another 2 hours on the phone ive seriously had enough of the fuckers.if any company had such poor customer service you would fuck them off and go somewhere else.unfortunatley its not something you can do with a football club and thats why they dont give a fuck.
@leithblue is bang out of order. I am still shown as Platinum despite 4 phone calls of many hours. I am beginning to think the £50 is nothing compared to my sanity. I was enrolled on monthly payments for the tram which again took countless calls to stop. I rang up to day to be told I was 51st in the queue so I gave up.
The club I loved from being a boy is turning into a monster that I am beginning to despise. All I see is greed mixed with incompetence and indifference.
 

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