Seasoncard Renewal thread 2016/17 - Prices Frozen

I'm on the direct debit received my renewal email last week some time says that a website link opens on the 25th to do renewals so I'm assuming we still have to tick all the boxes?
I think you may still have to tick/untick the Cup scheme options but the basic renewal will go through automatically.
 
If yours was value gold that was a special one off price for that seat, not the usual price. You should be able to get a full 299 S/ticket in SS 3 after the renewal period.

cheers mate it was just very confusing though :-(
tidy seats as well lol
 
Just rang supporters services and they have said some people haven't received an email, so they are having to do things manually.

If you call them up, they will check your email address that is attached to your supporters number and you should get an email in the next day or so.
 
Just rang supporters services and they have said some people haven't received an email, so they are having to do things manually.

If you call them up, they will check your email address that is attached to your supporters number and you should get an email in the next day or so.
I still haven't had the email yet. I don't have to check the email address they have, the amount of utter shit I get from them tells me that they have the right one. The only time I don't get emails is when it's something that matters like when my card had failed for my PSG ticket on the UEFA scheme a couple of weeks ago or when they're sending out season card renewal info. Underpants half price in the City Store and I'm fucking inundated.
 
I still haven't had the email yet. I don't have to check the email address they have, the amount of utter shit I get from them tells me that they have the right one. The only time I don't get emails is when it's something that matters like when my card had failed for my PSG ticket on the UEFA scheme a couple of weeks ago or when they're sending out season card renewal info. Underpants half price in the City Store and I'm fucking inundated.

Mine and my dad's email addresses were correct, but they have said best to call them so they can send out the SC renewal stuff manually.

I know what you mean about getting loads of random emails from them.
 
Mine and my dad's email addresses were correct, but they have said best to call them so they can send out the SC renewal stuff manually.

I know what you mean about getting loads of random emails from them.
Not sure why I'm asking you this seeing as you don't work in the ticket office but is getting the email essential or can we just renew online via our accounts as usual? I'll almost certainly get more sense out of you than the ticket office to be fair.
 
Not sure why I'm asking you this seeing as you don't work in the ticket office but is getting the email essential or can we just renew online via our accounts as usual? I'll almost certainly get more sense out of you than the ticket office to be fair.

You should be able to do it online, if you are happy with your existing seat and price. :)
 

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