Hopefully this gets to the right person. Can't imagine there are that many Cancelo shirts already sold and they should do the right thing and swap them.
Agreed. It's shoddy from the club if they don't.
Hopefully this gets to the right person. Can't imagine there are that many Cancelo shirts already sold and they should do the right thing and swap them.
Hopefully this gets to the right person. Can't imagine there are that many Cancelo shirts already sold and they should do the right thing and swap them.
If so, he should have taken 11…Interesting cancello been given number 7 normally a wingers number .cud we see him used left side of mid in some games?
Hopefully this gets to the right person. Can't imagine there are that many Cancelo shirts already sold and they should do the right thing and swap them.
Given not too many players change numbers without too much notice it really wouldn't be a huge thing to let people who bought them with the incorrect number exchange them.... they could event get the player to sign the incorrect shirt and then auction them off for charity, really it would be a win-win AND if the club did that, likely it would boost sales via the club over picking them up on the high street....We all know how this is going to play out.
The tweet gets spread far and wide to much criticism, City eventually do the right thing, offer swaps and maybe even pretend Cancelo is paying for it out of the goodness of his own heart.
Why can't the club employ someone in customer services who realises this?
Especially shitty?What is especially shitty about this, is that they willingly swapped in 2015 when Aguero took 10.
IIRC they had two options for anyone who bought 16, either send it back for a shirt with the new number 10 or send it back and he would sign the 16 shirt.
I agree with the principle of all of that but it needs to made beyond crystal clear what the policy is.Especially shitty?
Just because the club did something nice once, they're under no obligation to do it seven years later. It's not the policy.
When you buy a shirt before the end of the transfer window, it's the risk you take. To be fair to the club, they did take Cancelo shirts off the website before they announced the change.
Would it be a good bit of PR and probably worth the cost to just exchange or refund the shirts? Yes. Are they under some moral obligation to do so? No.