There are a lot of myths on this, if you would only look closer. Bunging that £37bn figure as though it's one item misses the big picture. The majority of the money spent on track and trace was spent on COVID testing and the rest on manual contact tracing, plus that stupid tracing app that nobody used.A panic which the rest of the world appears to have escaped? Any other Govt in the world ignore their regular PPE set up a VIP lane and get their country shafted? Did any other spend £37bn on a track and trace system run by the wife of a mate and that did fuck all and was quietly dropped?
Of course there was panic. Difference is here the first thought was not "how do we sort this quickly and cost effectively" but was " how do we - our mates - our donors and our contacts moneytise this? "
The UK was third in the world for total tests performed I think. The only thing we could of done is tested less or not at all but that certainly wouldn't of been a good idea. In hindsight the testing was useful in shaping lockdown policy but the contact tracing part was a disaster... The latter cost a lot and there isn't too much else to say.
I have no doubt that there was cronyism of course but I seriously doubt that this is directly responsible for the £400bn cost of COVID. I mean bloody hell, the taxpayer was paying a huge number of people 80%/60% of their wages to do nothing for over a year. Of course it was eventually going to cost us all an absolute fortune.