Disgusting... should the govt help out? Owners be fined? Has to be some sort of system in place to help out retail outlets, whether big or small.
Where did they fail? Cheaper alternatives? Poor product marketing?
They've been poorly managed for years and the warning signs were as early as around 2008 when Faith and Principles went under they bought them which raised eyebrows in the retail industry as both companies were worth nothing.
Thougout the 2010's they continued to open big stores when other departments stores started to adapt their online business model and downsize or reduce their shops.
The rumour within the retailer sector was that the management prioritized a high street presence rather than a online one as they believed customers still thought as shopping as an experience rather than a convenience.
Case in point is that they spent £35M on a new store in Wolverhampton in 2017 only to close it just 2 years later as it was making huge losses.
By the time they realized that the high street was being overtaken by online they spent more money updating their online business model but by then it was too late. It was only a matter of time before they collapsed and they were praying for a takeover.
The problem for potential buyers though were the rates Debenhams are paying for their shops. They are astronomical and that pretty much put everyone off. Also the COVID factor didn't help.
Boohoo have spent £55M buying Debenhams online as they have the wharhouses for the stock and the website is pretty robust so they don't have to spend that much to upgrade or change it.
I feel sorry for that vast amount of Debenhams staff who have now lost their jobs to constant bad management. Failing to adapt to online has destroyed the business