How incompetent is our football club. My letter has come saying i am banned for 3 games to which i accept as i broke the rules by smoking. What thoroughly angers me is that i have sent two corresponding letters, two corresponding emails in which both i asked whether the ban would affect me purchasing a ticket for the upcoming semi final to which i have had no reply.
I have phoned customer services & the ticket office & neither can tell me whether i am eligible to buy a ticket for the semi final & neither can i get to speak in person to Mr Fletcher to get an answer!!!!!!!!
Slowly but surely i am thinking about not renewing my season ticket for next season, the club are a disgrace, nobody can answer a simple question to a customer who over the past 20 years has spent between £400 & £500 a year on season tickets & merchandise.
We are merely a number!!!!!!!