land said:Well done, you have successfully shown yourself up.
No need to talk to the staff like that, just hang up and speak to someone else if your getting nowhere.
Garry.Cook said:The OP has done nothing wrong mate, no-one deserves to be spoken to like an idiot and if it happens they deserve to be knocked down a peg or two IMO.
BlueInBury said:Im sorry mate, you might let people speak to you however they like but i don't! I rang up in a good mood, being very polite and friendly and was treated like I was causing problems. I am a customer and should be treated appropriately. You wouldnt put with it face to face in a shop so why should you over the phone?
Garry.Cook said:Not long ago I rang up to ask whether my seat was still reserved since I was paying on finance and waiting for confirmation from Zebra. The lazy twunt on the other end just said "yeh i'm pretty sure all seats are reserved until your finance decision is made". I asked him to just check for my own piece of mind and he was a right arsehole about it. I came very close to writing to the club about it but then realised I couldn't be bothered.
phuzion said:land said:Well done, you have successfully shown yourself up.
No need to talk to the staff like that, just hang up and speak to someone else if your getting nowhere.
Totally agree.
Garry.Cook said:The OP has done nothing wrong mate, no-one deserves to be spoken to like an idiot and if it happens they deserve to be knocked down a peg or two IMO.BlueInBury said:Im sorry mate, you might let people speak to you however they like but i don't! I rang up in a good mood, being very polite and friendly and was treated like I was causing problems. I am a customer and should be treated appropriately. You wouldnt put with it face to face in a shop so why should you over the phone?
If you felt you were being spoken to innapropriately, you could of:
1. Asked to speak to his superior.
2. Hung up.
3. Set him straight without swearing at him.
Thug mentality FTL...
Blue_Pugh said:im in seat 636 level 2 and had a look at the seating plan and its on the front row on the end of an eisle. Will my view be restricted by them metal bars that stop people falling over the edge?
Focusdazz said:If its a guy called Chris then i agree with the OP.
The customer service i received today from this guy was very poor (didn't even get the basics right by saying please or thankyou).