Ticket Office

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Breadsnapper

Well-Known Member
Joined
2 Jul 2009
Messages
1,427
Location
In front of my computer.
Just rang the ticket office as my tickets for Wigan still haven't arrived. Then I get told the estimated call wait would be 45 minutes, yes 45 minutes. I appreciate all the good things tat are being done but a 45 minute wait to speak to someone on a dedicated customer service line is poor. I don't wait that long when I speak to 3 customer services. If anyone on here has the ear of some one in City's customer services then tell them to sort it.
PS and ask them where my tickets are?
rant over!
 
Guessing it's due to people getting Bayern away tickets. Should have a seperate line for different things though.
 
Another shit thread about the Ticket Office, there's at least one a day now.

I've never had a problem, longest I've had to wait is 10 minutes.
 
I phone customers services on the ticket line the other day. I was on hold told waiting time 15 minutes. Then it went to 30 mins. Then 45 mins. Then 30 mins. Then 50 mins. Then 20 mins. Then 45 mins etc etc

Someone finally picked up after 30 mins and was as helpful and as a piece of camel shite
 
and its about time club started asking for bigger allocations for games away such as fulham, 1500 ffs

its not on tv either so we would have sold a lot more i think!

ive had to £55 in thier end now behind the goal, although hoping it will be full of blues!!

anyone else in there??
 
DannyBoy2890 said:
I'm currently on hold to supporter services, and have been waiting for just under an hour!
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And the automated email service isn't any better. Need some sleep now at work at 10 pm for a night shift, probably best I don't speak to them today.
 
i also tried to phone them today and hung up after the automated message said 45 mins wait, quicker driving down to eastlands...........and i live in glasgow :lol:
 
When the Sheik bought the club I thought the ticketoffice started to improve. in fact last season it was pretty good, but this season its turned to shit again.

ooh well I guess we cant win them all.
 
murcian blue 2 said:
sent an email today reply expect an answer within 10 DAYS fuck me the stage coach 200 years ago was faster.
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That's what I got. The info in the email doesn't tell you how to resolve not getting your tickets, which I would have thought would have been one of the major causes for complaint.
 
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