Ticket Office

mayo31

Well-Known Member
Joined
8 Sep 2011
Messages
6,757
Location
Middleton
Well it starts again with the ticket office

Always an issue

This one is a good one. Two West Ham tickets purchased

Emails received with links to download to the phone

Oh wait, the tickets are not for West Ham but Spurs!!!

Seat details correlate with the purchase made but just a different club

How is that possible?
 
Well it starts again with the ticket office

Always an issue

This one is a good one. Two West Ham tickets purchased

Emails received with links to download to the phone

Oh wait, the tickets are not for West Ham but Spurs!!!

Seat details correlate with the purchase made but just a different club

How is that possible?
Minor problem

try going in at home and your google wallet works about 50% for every game,including all cup games,champs league games.

I'v said it for quite a while,rags in the ticket office ,there can be no other reason
 
Anybody managed to speak to the ticket office this week?
Tried every day, morning & afternoon without luck.
Constantly on hold but can’t wait longer than 1hr 30mins due to work

Arsenal ticket “add to mobile” greyed out so cannot download.

Unable to add a “friend/family” member as says details incorrect - but it’s fine on all other family’s accounts.

Shambles i tell ya ;-)
 
Anybody managed to speak to the ticket office this week?
Tried every day, morning & afternoon without luck.
Constantly on hold but can’t wait longer than 1hr 30mins due to work

Arsenal ticket “add to mobile” greyed out so cannot download.

Unable to add a “friend/family” member as says details incorrect - but it’s fine on all other family’s accounts.

Shambles i tell ya ;-)
They tweeted earlier to say they were having problems with the phone lining. Only seems to occur on a Friday mind…
 
Anybody managed to speak to the ticket office this week?
Tried every day, morning & afternoon without luck.
Constantly on hold but can’t wait longer than 1hr 30mins due to work

Arsenal ticket “add to mobile” greyed out so cannot download.

Unable to add a “friend/family” member as says details incorrect - but it’s fine on all other family’s accounts.

Shambles i tell ya ;-)
I called on tuesday gave up after an hour on hold had to go down to ground
 
Any dealings I've had with them have been entirely unpleasant. They are incapable of listening to and understanding anything remotely involved and lack any common sense or logic. Just standard responses that even an amoeba would have tried first, and would rather say "sorry we can't...", than actually help.
A tick box department - unfortunately like a lot of the club is becoming. The price of success no doubt. Of course complaining or suggesting will probably fall under the latest catchy all. If only they put as much effort into assisting fans as they do controlling and negatively stewarding them.

Rant ends.
 
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