Ticketing Compliance Manager - Man City

The club are actively pricing out ordinary folk and selling what are general admission i.e. bog standard seats, as part of hospitality packages. Fancy a laugh? I am a matchday member who missed out on a derby ticket, the club won't sell any more season tickets, thus i pay over the odds for each game i attend which is most home games, such is life. However, if i am so inclined and had the money, i can this very minute purchase not one, not two, but TEN £799 hospitality packages on the official City site for the derby (The Ivy Asia Offsite). My bro is also a member so although i didnt try i assume i could buy him ten as well as i manage his account ! So if i have £16k handy i can this very minute purchase twenty derby tickets, all tickets for bog standard seats that should go to proper fans. Lovely!!!
 
The club are actively pricing out ordinary folk and selling what are general admission i.e. bog standard seats, as part of hospitality packages. Fancy a laugh? I am a matchday member who missed out on a derby ticket, the club won't sell any more season tickets, thus i pay over the odds for each game i attend which is most home games, such is life. However, if i am so inclined and had the money, i can this very minute purchase not one, not two, but TEN £799 hospitality packages on the official City site for the derby (The Ivy Asia Offsite). My bro is also a member so although i didnt try i assume i could buy him ten as well as i manage his account ! So if i have £16k handy i can this very minute purchase twenty derby tickets, all tickets for bog standard seats that should go to proper fans. Lovely!!!
..and the amount of 'first time attendees' will be in the thousands.
 
Not sure, given all the debate over tickets where this sits but it probably deserves its own thread. The club is currently recruiting for a Ticketing Compliance Manager - full details can be found here https://www.linkedin.com/jobs/view/3838432700

The interesting bit is this:

The successful applicant will actively investigate ticket re-sale misuse for home and away matches and fraud along with all aspects of ticket touting to ensure that the Club’s terms and conditions are adhered to and that crimes under the Serious and Organised Crime Act 2005 and the Criminal Justice and Public Order Act 1994.are minimised.

You will develop a comprehensive policy to ensure a comprehensive and sustainable model for the identification, investigation and prevention of ticket sale misuse and touting.

You'll use data analytics to identify trends and patterns of ticket purchases alongside pro-active investigation into ticket re-sale through all unauthorised channels including online, social and face to face.

If they started investigating in house that would be a good starting point!
It’s something similar to what Newcastle have implemented this season
Spot checks etc to prove the purchaser uses the ticket
Mate who is a Geordie told me the other week when I was up there as I asked his lad who usually goes home & away with him if he went to Sunderland the previous week
He didn’t go and he had spare tickets but wouldn’t risk passing em on
Apparently if your a caught passing one on it’s a warning
Second time it’s a ban from buying aways

It’s understandable in some ways
Not when you can’t go at last minute so you are stuck with it
It showed pre Covid with that ridiculous collection in destination Bollox when ticket sales dropped to much lower points

Looks like names on tickets and photo id is imminent !!!

Doesn’t affect me personally as have the points and I go;
However home games they’re a desperate to give me fuckall for my ticket so they can flog it to the highest bidding tourist who watches the game via his/her phone
That’s ticket touting

It will help my lad who relys on 18-25 plus he quals for most aways when we get 3k apart from rags and dips. So could bump him up the pecking order
Something is going on as he’s 20 and they’ve changed the lighting scheme on the turnstiles as the wrote to him last week to ensure he has ID if he’s challenged on entry

It will affect a lot
But allow others to a have a fair crack the whip further down the pecking order
Who’s gonna risk 25k points plus passing their ticket on ?

See u at Luton
 

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