been a subscriber since it started. From annoyingly amateurish to less amateurish, still good value. However, logged on to be told my sub had expired, checked bank statement and the money had been taken as usual.
Trying to find who to point this out to was a series of loops. Had to logout, go to the club site add city+/subscriptions, filled in details, received an apology and a promise to recompense for loss of service. Logged on, sub has expired...ffs. Checked bank statement, they had credited my account with £1-99 SIX TIMES, still cant log on, cant subscribe because "this account is active". Eithe under-funded, badly managed or what-ever, bring it back in-house, use a better out-source but do something jeez.