Similar incident before Christmas in ‘Home Bargains’ with me and the staff there, lady just collapsed in front of us, was going in and out of consciousness, staff phoned 999, same thing, shit loads of questions to which they kept replying “we don’t know, we don’t know her, we just work here”.
Kept phoning back as this lady was in serious trouble (they’d previously been told NOT to phone back again) again, same round of questions, going round in circles, almost like they were trying to buy themselves some time, eventually an ambulance turns up 90 minutes later.
Honestly, if me or a loved one ever need an ambulance, unless they’re in bits on the floor I’d be sorely tempted to get them in the car and drive them to the hospital, it’s really put me off having any confidence in the NHS as things stand, it’s clearly massively understaffed and underfunded.
