Thebigbluehouse
Well-Known Member
Did anyone else join cup scheme on final day? I added my daughter, but have not received any confirmation that she has her ticket.
bobmcfc said:no loyalty points awarded. very weird
LongsightM13 said:I joined the FA Cup scheme on June 8, along with the other two schemes. It shows in my purchases and points history.
No seat allocated, no money taken, no email received.
So we have some people getting no tickets at all, some getting the wrong tickets, some getting the right tickets but being being charged the wrong price, and some getting both the wrong tickets and being charged the wrong price. Who knows who, if anybody, is getting their loyalty points.
Oh, not forgetting the lucky few who have had no problems, who if past fiascos are anything to go on, will soon be on telling people 'stop moaning'.
It appears to be yet another absolute fucking shambles from this joke of a department.
This after all the fucking rigmarole to get my seasoncard in the first place, when they cocked that up at the start of the season. Yet again.
A question. Does anybody know who is actually in charge of the ticket office? Does it have a dedicated head of department/director? Why is this person's identity apparently kep secret?
Why is this person allowing such repeated and rank incompetence? Why are they not called to account and made to explain themselves to supporters, perhaps in a public forum such as Points of Blue?
Kakhaber Tskhadadze K.O.T.A. said:bobmcfc said:no loyalty points awarded. very weird
states 10 points on OS info page (which would mean 20 points for Platinum) but not awarded yet on the account.
can only assume this will be corrected at a later date.
bobmcfc said:maybe we get them after we attend (scan our ticket on the turnstile)
Tonster said:bobmcfc said:maybe we get them after we attend (scan our ticket on the turnstile)
No we don't. The points are usually added once you purchase the tickets, they've done this before and then added them on later when they realise their mistake.