Why can't I get a Madrid ticket?

Carmelo said:
right, now it seem's i'm in a pre-queue system, let's see if it doesn't chash

eunmyDE.png
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That’s the queueing system. There will be loads of tickets still available if you log back in this afternoon.!
 
Was on at 10 never managed to get in was kicked out then back on at 11 and managed to get in and get two tickets in the south stand level 3 for 55 happy days.. Still loads of tickets left.
 
Carmelo said:
HiSoajP.png


I'm a Cityzens MatchDay member and today from 10am we were suposed to be able to purchase tickets for Madrid's game at Etihad.

I'm logged at the website so they should know i'm Cityzens MatchDay member, but as you can see i'm now allowed to press the button to purchase tickets :(

I'm calling to the club by phone and i'm waiting 6 minutes for now (while i'm writting this).
Please help, my tickets are being sold now haha
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Proper hope you get one bud you have put a shift in trying!
 
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