Bluemanc100
Well-Known Member
My son's Seat Ibiza DSG gearbox has failed at 41,000 miles.
The car gave no warning and has a full dealer service history.
The Service record confirms that it had a DSG clutch replacement and also a DSG oil change as part of a recall at circa 20,000 miles when they changed from synthetic oil to mineral because of known issues..
Seat have diagnosed the car and say worst case that it needs a new gearbox but cannot be certain till they strip it. They quoted £4200 .
My son has since spoken to Seat UK who despite having been told by Stoke Seat that the synthetic oil could have caused the issue, have offered only 30% toward the repair.
VW Asia part of the same manufacturer group have extended the warranty for the DSG by two more years because of problems and had SEAT UK done the same thing, the car would be totally covered.
Does anybody have any experience or advice re this issue, particularly as the Seat dealer admitted that the wrong oil being used for ~20,000 miles may have caused the failure.
The car gave no warning and has a full dealer service history.
The Service record confirms that it had a DSG clutch replacement and also a DSG oil change as part of a recall at circa 20,000 miles when they changed from synthetic oil to mineral because of known issues..
Seat have diagnosed the car and say worst case that it needs a new gearbox but cannot be certain till they strip it. They quoted £4200 .
My son has since spoken to Seat UK who despite having been told by Stoke Seat that the synthetic oil could have caused the issue, have offered only 30% toward the repair.
VW Asia part of the same manufacturer group have extended the warranty for the DSG by two more years because of problems and had SEAT UK done the same thing, the car would be totally covered.
Does anybody have any experience or advice re this issue, particularly as the Seat dealer admitted that the wrong oil being used for ~20,000 miles may have caused the failure.