I’m off to Currys

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Blue Maverick

Well-Known Member
Joined
6 Aug 2010
Messages
19,383
After over a month of shit with them I’m taking a flask and butties down to Curry’s and refuse to leave until I get my money back. Had a fridge delivered at start of November, it was the wrong one, didn’t take delivery. Phoned up to re order, we had to wait 24 hours to let the other one get to warehouse, did this ordered a new one, said it would be 10-21 days on back order. Two days later it appeared on the web for delivery Wednesday, phoned up, our order had been cancelled! So we said order us one now then, can’t do that until we refund your e-gift card! Do it then quick, that was 20 days ago.
they said 5 days for a refund, then 8, then 14, we then contacted them, they said there’d been an error and it would be a further 14 days! For a month weve phoned, emailed and yesterday the last straw I went to the store once they’d opened, the poor girl behind the corner got both barrels. She then got on the phone and they said it would be refunded in two hours, guess what it didnt fucking happen. So today I’m off to spend my day off to get my £759 back, unfortunately it’s on a gift card otherwise I would never shop there again.
I think Currys are going bust, so if any of you have any gift cards go in store and spend them now, just search the internet to see how they are keeping people’s money, I’ve hammered them on social media, tagging Watchdog, Martin lewis etc in, they contact you like last night saying gift card would be refunded by 11pm. I’m not surprised Amazon are so big, when you order something it comes and they refund no questions, these British companies are going under because they are shit.
 
I suspect they are failing because they are consistently undercut online. The only time I use them is when I need white goods that I can fit in my car and can't be arsed waiting for delivery. Good luck today - set up with one of those folding chairs folk use at air shows so they know you won't be fucking off. Slag them off to customers coming in and I reckon you'll get your money within minutes.
 
My Mrs had to return some AirPods before lockdown and we were in the shop 1.5 hours whilst they sorted it. I was embarrassed for them in the end
 
I won't be popular with all you savvy tech whizz kids, but I get all my electrical goods, (not computers) from a local dealer, pay more , and get a 'kin good service, when things go wrong they are at my door because they have appreciated the custom, then I go back and give them more custom cos I've had good service

Just sayin'
 
stevemacca said:
I won't be popular with all you savvy tech whizz kids, but I get all my electrical goods, (not computers) from a local dealer, pay more , and get a 'kin good service, when things go wrong they are at my door because they have appreciated the custom, then I go back and give them more custom cos I've had good service

Just sayin'
Click to expand...
...(continued from my post above), especially from small local businesses
 
Blue Maverick said:
After over a month of shit with them I’m taking a flask and butties down to Curry’s and refuse to leave until I get my money back. Had a fridge delivered at start of November, it was the wrong one, didn’t take delivery. Phoned up to re order, we had to wait 24 hours to let the other one get to warehouse, did this ordered a new one, said it would be 10-21 days on back order. Two days later it appeared on the web for delivery Wednesday, phoned up, our order had been cancelled! So we said order us one now then, can’t do that until we refund your e-gift card! Do it then quick, that was 20 days ago.
they said 5 days for a refund, then 8, then 14, we then contacted them, they said there’d been an error and it would be a further 14 days! For a month weve phoned, emailed and yesterday the last straw I went to the store once they’d opened, the poor girl behind the corner got both barrels. She then got on the phone and they said it would be refunded in two hours, guess what it didnt fucking happen. So today I’m off to spend my day off to get my £759 back, unfortunately it’s on a gift card otherwise I would never shop there again.
I think Currys are going bust, so if any of you have any gift cards go in store and spend them now, just search the internet to see how they are keeping people’s money, I’ve hammered them on social media, tagging Watchdog, Martin lewis etc in, they contact you like last night saying gift card would be refunded by 11pm. I’m not surprised Amazon are so big, when you order something it comes and they refund no questions, these British companies are going under because they are shit.
Click to expand...
My sympathies mate, sounds awful.
Give em hell today.
 
I had a problem with a fridge I bought from them, with an extended warranty. I was a member of Which so spoke to them for advice. A few weeks later, Which rang me and asked if I'd appear on ITV who were doing a story on extended warranties.

They sent their Consumer Affairs Corespondent, Chris Choi, and a film crew and filmed a piece which involved me posing in front of my fridge. It got shown on News at Ten and the Curry's MD spoke to me the next day to arrange for the problem to be sorted. Result.

Good luck.
 
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