No, G4S are a great example because they are shite. That's why I mentioned them.
Absolutely agree. Well, kindof agree. I mainly agree. Let me ask you this, if you were a government body awarding a contract to run a national lottery, and you had 2 bidders: Bidder A contractually commits to pay you £1bn in revenues to be ploughed back into good causes, and Bidder B contracts for 2 billion (all other things being equal), who do you go with? Now what if it is revealed that Bidder B is going to pay its CEO £2m and bidder A only £1m. Are you going to throw £1bn down the pan because you don't agree with a CEO creaming off an extra million? My point is that what matters is not how an outsourced provide chooses to run itself, that is none of the governments' business. You only go with bidder A if you are twisted and bitter. What matters is the quality of service being offered and how much you are going to be charged for it (or get paid for it, in my example).
Sure. Agree with all of that.
Look, I'll throw you a bone. Much of the outsource contracts the NHS has been involved with are shit. I agree with you. Where I disagree is that this does not HAVE to be the case. It's a function of shit awful procurement and lousy monitoring. Private companies outsource things all the time and it works perfectly. If they get shit service they kick out the service provider. They may even get money back in the way of penalties. What they do not do (typically) is award multi-year contracts with no out-clause and no penalties and no monitoring. it's a recipe for getting ripped off. I don't really blame the service providers for ripping the government off with the Track and Trace debacle (although I am furious about it). What they have done is immoral, but that's business. Businesses exist to do as little as possible and charge as much as possible for it. The APPALLING thing is that the government - notwithstanding the huge pressures to get this up and going "at any cost" - allowed itself to get fleeced like that. The amount of money squandered is an absolute total disgrace. But you cannot blame the provider for charging as much as they can get away with! You blame the idiots who signed it off. (And yes I know it's a Tory government. I keep reminding people that I support Conservative principles, not the Tory party. And I am often very critical of our government.)
But that does not mean we should outsource everything and just do it better. Of course not. We should always try to get the best service for the best price. Not the cheapest price or the dearest service. The best overall. And if that's NHS provided, then great, fine with me. If it's company X doing the work, fine with me also. But make sure we hold their feet to the fire to deliver what they promised, at the price the promised it, and fine the hell out of them if they do not.