Seasoncard - 2021/22

[Fred_Quimby]

Still got all (I think anyway) my SCs. Why not just load up one of them instead of sending out new ones? The technology must still be the same?

Spot on. They load Cup Schemes on it etc.

 

[cityzen81]

if you don't have a apple device or printer what's the cheapest option to receive the tickets you've paid for?

No idea. They are obviously taking the stance that everyone must have a smart phone or printer. It’s probably something that should be raised via city matters?

 

[cityzen81]

Spot on. They load Cup Schemes on it etc.

Nothing stopping them doing this. Think they have a five year lifespan? So they could just issue a new one every few years.

 

[Citizen of Legoland]

1 small platic card or 30 bits of paper or a new phone and paying for data etc?

Football clubs aren't in the real world, it is as though they go out of their way to create customer service issues. When the person in charge gets praised for constantly dealing with their own failure demand it is clear things need to change.

I'll stick my neck out and say more than 50% of supporters will already have the mobile phone technology to do this already so that is now the real world if you think about it. I used Google Pay for the first time the other day to prepare for this and the benefit of not carrying my wallet around does appeal.

Whether I'll feel the same if/when the tech fails and I can't get in, well that's another matter.

 

[Citizen of Legoland]

if you don't have a apple device or printer what's the cheapest option to receive the tickets you've paid for?

25p printout at Rymans. Although I've got this image that people will try and display the pdf ticket on their mobile screens and jam it into the card slots.

 

[liamctid]

I was at Wembley and can only measure the experience against the QPR game. Pent up cork popping.

I wasn’t at QPR but I was at Wembley this week and that’s a great way to describe it. The reaction to that Sterling goal... wow. I was reflecting afterwards for a lot of people (myself included) that was probably their first moment of real true escapism in well over a year. I came out feeling a bit like I did when I walked out of my first few raves as a kid.

Just to agree with both of you, Wembley was absolutely incredible the other night. I went to the Carabao Cup final, Everton in the league and the Champions League final so I've had a fair bit of "normality" if you can call it that, but Tuesday night was one of those experiences that's right up there with anything I've ever had with City

 

[TJHTNATSOL]

No idea. They are obviously taking the stance that everyone must have a smart phone or printer. It’s probably something that should be raised via city matters?

are other clubs dropping season cards or just city ( not interested what's going on in stretford)

 

[Prestwich_Blue]

Still got all (I think anyway) my SCs. Why not just load up one of them instead of sending out new ones? The technology must still be the same?

We asked the club about that and they said a single card could work for 5 seasons. Why would you not go down that route first?

 

[kippax123]

If your lucky enough to have a local library it's 10p to print out a copy?

 

[Bandofblues]

We asked the club about that and they said a single card could work for 5 seasons. Why would you not go down that route first?

I predict carnage when at full capacity again. People struggling to unlock their phones, find the right app, get the scanner to recognise etc etc. All the while with queues of disgruntled blues stood behind.

Accessing via card takes seconds whereas accessing by phone will lead to delays for everyone getting in.

Hope I'm wrong, but I know I'm right.....

 

[Invisible Man's Bandage]

Print at home tickets: what could possibly go wrong?

Er....the system having to mail out thousands before every home game might be the main stumbling block. After the recent fiasco it isn't much of a stretch to imagine lots of people stressing as their mail hasn't arrived and then struggling to get through to supporter services for hours.

 

[Tim of the Oak]

It's a pity Adam wasn't on duty last week when the shambles was taking place.
Then again he wouldn't of been if City outsourced it to a call centre in Nottingham !

I was calling it a shambles too mate. It is what it is. Not good enough but that’s not the fault of the ticket office staff (direct employees or off shored).

 

[Citizen of Legoland]

I predict carnage when at full capacity again. People struggling to unlock their phones, find the right app, get the scanner to recognise etc etc. All the while with queues of disgruntled blues stood behind.

Accessing via card takes seconds whereas accessing by phone will lead to delays for everyone getting in.

Hope I'm wrong, but I know I'm right.....

It's probably the right season to try it out then if, as it seems to me, we will be starting out with some sort of reduced attendances. I wasn't lucky enough to get Everton tickets so don't know how the system worked, but I thought it was NFC rather than image scanning that granted access, so you just wave the phone at the sensor as with contactless payments. The thing I'm not sure about is do you need to find the app to make it work for tickets? With contactless payments you just need the phone unlocked for the payment to go through.

 

[cityzen81]

are other clubs dropping season cards or just city ( not interested what's going on in stretford)

From what I have seen online most clubs seem to adopted the Digital Ticketing system this year.

 

[DanJ210]

It's probably the right season to try it out then if, as it seems to me, we will be starting out with some sort of reduced attendances. I wasn't lucky enough to get Everton tickets so don't know how the system worked, but I thought it was NFC rather than image scanning that granted access, so you just wave the phone at the sensor as with contactless payments. The thing I'm not sure about is do you need to find the app to make it work for tickets? With contactless payments you just need the phone unlocked for the payment to go through.

yeah its nfc, got mine through google pay, theres apple pay for iphone users and it was an electronic ticket with a barcode in case the scan didnt work, i got checked twice, once on entry to the campus and again at the turnstile

 

[blueparrot]

It's probably the right season to try it out then if, as it seems to me, we will be starting out with some sort of reduced attendances. I wasn't lucky enough to get Everton tickets so don't know how the system worked, but I thought it was NFC rather than image scanning that granted access, so you just wave the phone at the sensor as with contactless payments. The thing I'm not sure about is do you need to find the app to make it work for tickets? With contactless payments you just need the phone unlocked for the payment to go through.

Don't think capacity will be reduced, if we are having 75% at Wembly next week, by middle of August if everyone vaccinated most twice the only place to go is 100%.

 

[Citizen of Legoland]

Don't think capacity will be reduced, if we are having 75% at Wembly next week, by middle of August if everyone vaccinated most twice the only place to go is 100%.

We might start at 100% if the cases that are rising now have peaked and have dropped somewhat but I would say we have a way to go yet. I don't want to scare anyone - or derail the thread - but we don't yet know the impact of reducing levels of protection within the elderly and vulnerable (jabbed Jan/Feb) and as we enter the colder months we won't want high infection levels as we get to peak cold/flu season (Dec-Feb). It'll be a cautious season I'm afraid.

 

[Citizen of Legoland]

yeah its nfc, got mine through google pay, theres apple pay for iphone users and it was an electronic ticket with a barcode in case the scan didnt work, i got checked twice, once on entry to the campus and again at the turnstile

Thanks.

I've read though that you still have to find the app (GPay) to get to the passes/tickets section and select it before presenting the phone, so there will be delays there (based on my efforts at finding stuff on my phone!).

 

[Lavinda Past]

It's probably the right season to try it out then if, as it seems to me, we will be starting out with some sort of reduced attendances.

I think you're absolutely right on that point.

I can't imagine our ultra cautious government leaping straight to 100% attendances around the country. I suspect they'll limit to 50% for the first couple of months or so. Perhaps until the new year.

 

[The Light Was Yellow Sir]

I predict carnage when at full capacity again. People struggling to unlock their phones, find the right app, get the scanner to recognise etc etc. All the while with queues of disgruntled blues stood behind.

Accessing via card takes seconds whereas accessing by phone will lead to delays for everyone getting in.

Hope I'm wrong, but I know I'm right.....

It’d be fine at most grounds but the doddery old bastards who go to city, and I proudly count myself as one of those, will ensure it’s a complete disaster……