I originally (and naively) thought these changes were positive but it's clear they aren't.
It's now become clear that you can only pre-select up to three non-paid members in advance and you can't transfer your ticket to another season card holder. If I've not been able to attend then I've usually given first refusal to Ducado, who sat next to me, and vice versa, and one of us would take a family member or mate. Can't do that now. Even if someone has a supporter number, you can't transfer a ticket to them if they're not one of the 3 people on your list.
When City Matters first started back in 2018, the issue of empty seats came up from the start. We worked with the club to suggest ways of getting ticket holders to transfer or exchange their tickets and I think these have worked. Yet the club has introduced measures that will increase empty seats again.
As usual they've not thought things through properly and used a sledgehammer to crack a nut. And, as usual, they'll probably end up rowing back on this at some point because they'll realise they've fucked up.