Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

Are we sure about this? The ticket site says tickets are on sale exclusively for Matchday and Junior Members. It isn’t allowing seasoncard holders to buy tickets on behalf of others even if they’re strongly linked. Unless it’s just me
I’ve never been able to buy on behalf of my son who’s a Matchday member, I have to log in as him. If I use my ST account the games on sale are blocked, even though we’re strongly linked. Yet he can transfer my ticket from his account and add/drop cup schemes etc for me. It’s always been weird.
 
I’ve never been able to buy on behalf of my son who’s a Matchday member, I have to log in as him. If I use my ST account the games on sale are blocked, even though we’re strongly linked. Yet he can transfer my ticket from his account and add/drop cup schemes etc for me. It’s always been weird.
I had no problem last season buying a ticket for my grandson and was always able to view the ticket planner to see what seats were available. Now I can’t.
 
So if my wife has a citizens membership can a match day ticket still be transferred to her and then she can forward it onto whoever may want to come to the match with me ( forward via email?)
We won't know the answer to that until Friday when the ticket transfer opens. I have a feeling it won't be that easy anymore.
 
So if my wife has a citizens membership can a match day ticket still be transferred to her and then she can forward it onto whoever may want to come to the match with me ( forward via email?)
If that’s still the way they do it. There’s talk that it won’t be an email with a link. But who knows?
 
A friend who I regularly give spares to has made an account, but no supporter number has been generated. Any ideas here?
 
Apparently takes a day or two.
Wife has created account but getting this message.

XXXX XXXXX does not have a ticketing account.

Ask them to login to complete their registration before trying to add them to your friends and family. (Ref: EC51)


There is nothing else for her to complete! Any clues? Cheers
 
Wife has created account but getting this message.

XXXX XXXXX does not have a ticketing account.

Ask them to login to complete their registration before trying to add them to your friends and family. (Ref: EC51)


There is nothing else for her to complete! Any clues? Cheers
This is what I had last night spent hours trying to sort it. You have to wait for an email with your membership number and then you can add to friends and family. Until then you get you do not have a ticketing account complete your registration. There is nothing to complete you are just waiting for City to create a membership number. It's a joke you sign up anywhere else and off you go. Mine arrived the next day. Good luck,and I just hope it works.
 
This is what I had last night spent hours trying to sort it. You have to wait for an email with your membership number and then you can add to friends and family. Until then you get you do not have a ticketing account complete your registration. There is nothing to complete you are just waiting for City to create a membership number. It's a joke you sign up anywhere else and off you go. Mine arrived the next day. Good luck,and I just hope it works.
Cheers.
 
I’d love to know what problem they’re actually trying to solve…
The problem is they're seemingly trying to comply with the rule introduced last season by the PL (R.16) that requires clubs to know the contact details of who they've sold tickets to and that the person buying the ticket is the one using it. It seems to be a very much OTT rule; can't think of any other sport that does this to this degree.

City, being City, really haven't thought it through properly and have probably created problems of their own making, on top of the problems created by this rule. I believe there are also software constraints they're trying to resolve.

It's a bit hypocritical of the club to be so keen to demonstrate full compliance with this rule when they demonstrate a completely cavalier attitude to the rule that requires them to be back in good time for the second half.
 
The problem is they're seemingly trying to comply with the rule introduced last season by the PL (R.16) that requires clubs to know the contact details of who they've sold tickets to and that the person buying the ticket is the one using it. It seems to be a very much OTT rule; can't think of any other sport that does this to this degree.

City, being City, really haven't thought it through properly and have probably created problems of their own making, on top of the problems created by this rule. I believe there are also software constraints they're trying to resolve.

It's a bit hypocritical of the club to be so keen to demonstrate full compliance with this rule when they demonstrate a completely cavalier attitude to the rule that requires them to be back in good time for the second half.
And, I’d wager, they haven’t the first clue who’s buying Viagogo tickets, or who are in the hospitality boxes…
 

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