City attacking face value sites - cultural war on supporters ?

But it's just a business.
The club have to do this to compete and buy nice new players.
If you don't like it don't go.

That'll be the defence of this mob by some, tiresome but true.

“Just a business”? That line completely misses what this club means to those of us who’ve lived it, breathed it, and carried it through every storm. Businesses come and go. Manchester City is family, heritage, and identity. It's our City. It’s my Dad going home and away in the 60's, 70's and 80's, my Grandad before him, and me stood at Stoke away with my Brother, Mum and Dad as a child, crying my eyes out, wiping away those tears with my City scarf when Kinkladze left us as we were relegated. That wasn’t business. That was heartbreak, love, and loyalty. That's our club.

If it was just a business, none of us would’ve been there in the dark days. None of us would’ve filled away ends in the third tier, or clung to hope when the club was on its knees through decades of mis management. We kept turning up week after week while our rivals swept up back-to-backs, doubles, and trebles, watching them crowned kings of world football, while we stood by a struggling City.
We were there because City is ours. Because it’s part of who we are, woven into our families and our city.

The Aguero moment, the Dickov goal. They weren’t made by balance sheets or corporate partners. They were made by generations of supporters who never walked away, who gave those moments meaning. Without us, they’re just goals. With us, they’re single moments that define generations.

So no - “if you don’t like it, don’t go” isn’t good enough for me. That’s a coward’s answer, it's what the club want us to say. We have every right to speak out, because we are the club. We’re the ones who kept it alive when success and money were nowhere to be seen. Strip that away and you’re left with a brand, not Manchester City.

And if those running the club can’t see that, then it’s not just short-sighted, it’s betrayal of everything the club was built on.
 
Daz Clarke page under threat from City now, we should not be silent on this surely - this very forum has had fans get tickets for fellow supporters at face value or less for many years - it’s fans using this site and others on Facebook that helps fill the ground on a wet Wednesday night against Sunderland or whoever…

That’s bums on seats and extra revenue for the club once people are inside buying food drink merchandise- that’s more noise helping the team - creating a passionate home atmosphere.

It’s an attempt to rid the club of season ticket holders over time. A great replacement which we must fight. It’s an attempt to change the culture within the stadium and a loosening of the generational links.

Without a continuation of the core support the club loses its’ soul.

And why ? Because some idiot here to boost their CV for 2/3 wants to impress khaldoon and get a promotion before moving off somewhere else?

Surely we and I mean this board should not be passive or silent here .

The context here is that these sites ensure a Blue / his family gets a ticket. They don’t go to away fans.

Club are doing this when :

1 no guarantees of filling the seats in an increased capacity

2 no guarantees the seats sold by 9 reseller partners are going to Blues each time - yet obsessed with Blues selling to blues at face value and not trusting the vast majority of fans who use these sites for good reason.

Galatasaray at home - 15000 of their fans got into old Trafford. What can we expect when they come to ours?
I'm not defending the club here but whether we like it or not, selling football tickets without authority from the club is a criminal offence, regardless of whether they're at, above or below face value. That's the position and I'm a bit surprised the club has let it go on as long as this.

There's also pressure from the PL to adhere to their Rule R.16 which requires member clubs to ensure, as far as practicably possible, they know who is in the stadium and have their contact details. This is what's behind the restriction on transferring tickets.

The club therefore is acting within the law of the land and the rules set by the organisation which regulates the competition we play in.

Having said that, I think the rules are ridiculous and football fans are yet again being discriminated against in a way that fans of other sports aren't. I don't have to provide my contact details if I go to a concert, the cinema or a pub.

I think we'd all agree that we don't want tickets ending up in the hands of touts, including the legal ones like viagogo. But there's surely a happy medium where it's not like something out of 1984.

There's two issues here that we as fans need to attack. The biggest is Rule R.16 and I contacted the FSA over this. It's excessive and draconian and needs to be challenged by a broad coalition of fan groups. We also need to challenge the club's over-zealous approach to enforcing R.16, which is somewhat hypocritical when they rarely bother enforcing the rule that requires them to turn up on time for the second half.

My suggestion is that 1894 Group works with the OSC and City Matters, and the FSA, to challenge Rule R.16 with fan groups from other PL clubs, collate data on how those other clubs are dealing with this issue and challenge any inconsistency in City's approach.
 
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It's not City it's football. Get together with other club fans. The game is, has, been stolen from us. They're turning it into a frankenstein sort of a game, far removed from what we play, whilst they extract as much money out of it and Us that they can get away with.

Or fuck em, spend your money where the clubs care for fans rather than customer traps and subscriptions. We go watch Crewe nowadays, no politics, no prima donna shite, no VAR, no extortion, decent people watching something they love.

Sadly this is a completely understandable stance. Premier League football and elite level European football is quickly becoming an NFL/NBA style "tourist attraction". The club has openly bragged about being Americas most watched team.

I'll always hold City above anyone else in England, but I completely understand why people like yourself would choose to take a step down and just watch the sport at a level that clearly still caters to their fanbase rather than the bandwagoners.
 
Rhetorical question................I wonder who tickets for the new stand will be sold to?? 5,000 'Tourist Fans, who spend £100 in the Club Shop, wearing their half and half scarf and, rock up to their seat at a minute before KO and only figured out where Manchester was the day before from Google Maps! MCFC are disenfranchising 'true fans'! The Club needs to take note of the posts on this Forum!
You know the answer to that question already. We all do.

Those at the top would find a way to charge us for the very air we breathe if it meant another pound in their pockets.
 
That post should be sent to every executive in the club by email. It articulates perfectly. Well done mate.

The club really does need to be made aware of the level of disconnect which exists between supporters and club .

Due to the fact that all clubs are now choosing to alienate their own supporters due to the drive to increase income levels is a serious indication of the issues created.

Long-standing fans appear to receive scant consideration compared to "customers" who are willing to pay the most - and make the club just the same as the cunts we detest like the rags and dippers, with hangers-on being a substantial percentage of the matchday attendance.

Whilst the success the club has enjoyed since the owner has been here is brilliant to witness, there clearly is a massive downside for our most loyal supporters. And that is not good to witness.
 
It’s hard not to see this for what it really is, an attack on the very fabric of our support.

For years, fans on this forum and elsewhere have done what the club claims it wants - kept the ground full, week in, week out. On cold Wednesday nights against Southampton, Burnley, or anyone else, it’s been supporters helping supporters that’s made sure the Etihad hasn’t had empty patches. People pass tickets on at face value or less, not for profit, but to keep a Blue in the seat. That’s loyalty, not exploitation. That’s culture, not commerce.

Now the club wants to threaten and dismantle that? To hand ticketing over to nine faceless “reseller partners” with no guarantee those seats end up with actual City fans? To risk away supporters in home ends? To strip away the generational bonds that make following this club more than just a transaction?

It’s not just about tickets. It’s about trust. About the club choosing to believe in its own supporters, rather than treating us as problems to be managed or revenue streams to be maximised. The irony is glaring it really is. Fans that go out of their way to help fellow Blues being punished, but corporate reselling at inflated prices is legitimised. Absolutely laughable.

The danger here is more than empty rhetoric. If you hollow out the core, if you alienate season ticket holders and silence the natural, organic ways fans have kept this community alive, then the Etihad will lose its heart. Without the voices, the noise, the generational continuity, what are we left with? A stadium that looks full but feels soulless, like it already is today. We had more noise at Boundary Park for the under 21's than we did at the Etihad for Spurs on Saturday.

And for what? So some executive can polish their CV, tick a KPI, and tell Khaldoon they’ve “optimised ticketing strategy”? That kind of short term box ticking exercise is the enemy of long term identity.

City’s rise to the top of world football has always been rooted in something deeper than money: it’s been built on a loyal, passionate base that never walked away, even in the darkest years. We are the people who stood by the club when we were tumbling down the leagues, who lived through York away and still came back in our tens of thousands.

That loyalty is what made the great moments mean what they did. The Aguero goal against QPR wasn’t just a title winning strike - it was a release of decades of pain, belief, and endurance by supporters who had never stopped caring, who never stopped loving the Club. The same with Dickov’s goal at Wembley, that eruption of noise came not from tourists or day trippers, but from generations of Blues who carried the club through the darkest times. Those moments mattered because of us.

If the club now forgets that, or worse, deliberately undermines it, then it risks hollowing out the very soul that makes Manchester City what it is today. Without the continuation of that core support, without those bonds passed down through families and communities, the Etihad becomes just another stadium and City just another corporate “brand.”

City was built on loyalty, not on resale partners and CV padding executives. Lose sight of that, and we lose what makes us different.

We shouldn’t stay silent. We shouldn’t let them rewrite what it means to be a Blue. This isn’t just about tickets, it’s about identity, continuity, and the kind of club we want to hand down to the next generation of supporters.

We cannot, and must not, let those above us take our club away from us. Decisions made in boardrooms might be dressed up as “progress” or “modernisation,” but we know what they really risk. It risks the slow erosion of what Manchester City truly is. A football club is nothing without its supporters, and if those people are sidelined, silenced, or priced out, then all you’re left with is an empty shell wearing the badge and supporters in City shirts filming a Spurs player scoring goals against your beloved team.

That’s why it’s more important than ever that we, as supporters (and continued rallying from the 1894 group - thank you!) continue to show the strength of our identity. Keep turning up at the Under 21s. Keep filling the stands at women’s matches. Keep showing in numbers, and in voice, that Manchester City is more than just its first team on a Saturday afternoon. It’s a community, a family, and a culture that runs deep in this city. Every time we turn out in droves for the academy lads or the women, we remind the club where its roots are and who has carried it from the lowest points to the greatest heights.

It’s us, the loyal, local, generational supporters who gave meaning to Dickov’s goal at Wembley, who gave soul to Aguero’s 93:20, who turned moments of football into legends that will echo forever. Without us, those memories are empty, and with us, they are timeless. That’s why the club cannot afford to ignore us.

The reality is, the Etihad doesn’t come alive because of corporate deals or reseller partners. It comes alive because Blues hand tickets down to their kids, because mates help each other out on forums and Facebook, because we sing for each other as much as for the team. That heartbeat can’t be manufactured, and it certainly can’t be replaced by profit margins. Tickets are sold to the local fan on those groups 45 minutes before kick off so a local supporter who normally cannot get to games can attend those games (if there are train strikes and fans can't get there).

So we keep turning up. We keep reminding them that the soul of this club is not for sale. And we keep fighting to make sure that, no matter what changes come from above, Manchester City remains ours - a club of its people, for its people.

MCFC.
100% to all that (except watching the women - you couldn’t pay me enough).
 
“Just a business”? That line completely misses what this club means to those of us who’ve lived it, breathed it, and carried it through every storm. Businesses come and go. Manchester City is family, heritage, and identity. It's our City. It’s my Dad going home and away in the 60's, 70's and 80's, my Grandad before him, and me stood at Stoke away with my Brother, Mum and Dad as a child, crying my eyes out, wiping away those tears with my City scarf when Kinkladze left us as we were relegated. That wasn’t business. That was heartbreak, love, and loyalty. That's our club.

If it was just a business, none of us would’ve been there in the dark days. None of us would’ve filled away ends in the third tier, or clung to hope when the club was on its knees through decades of mis management. We kept turning up week after week while our rivals swept up back-to-backs, doubles, and trebles, watching them crowned kings of world football, while we stood by a struggling City.
We were there because City is ours. Because it’s part of who we are, woven into our families and our city.

The Aguero moment, the Dickov goal. They weren’t made by balance sheets or corporate partners. They were made by generations of supporters who never walked away, who gave those moments meaning. Without us, they’re just goals. With us, they’re single moments that define generations.

So no - “if you don’t like it, don’t go” isn’t good enough for me. That’s a coward’s answer, it's what the club want us to say. We have every right to speak out, because we are the club. We’re the ones who kept it alive when success and money were nowhere to be seen. Strip that away and you’re left with a brand, not Manchester City.

And if those running the club can’t see that, then it’s not just short-sighted, it’s betrayal of everything the club was built on.
Don’t think Mexico is actually saying that himself to be fair, more that this is what some might say to defend it
 
I fully agree with the criticism of Soriano, from day one he’s regarded City’s match going support as a problem to be solved rather than something to be harnessed. Every interaction with supporters is a further is designed to achieve the objective of replacing us with people who will maximise spending as part of their ‘match day experience’. The reduction in match-day prices was an acknowledgment that if City are in the mix to win the league then out ticket sales for run of a mill league games will fall off a cliff at the prices they were asking last season – it’s evidently nothing to do with helping supporters watch the club they and their families have followed for generations.

However, it’s unrealistic to think that this is happening without the knowledge of the Board and the Chairman. They set the CEO’s objectives and approve the strategy he presents to the Board. Soriano, ultimately, is an employee and doing the job he is instructed to do. His job is maximising revenue and attacking anything that stands in the way that goal.

I know it’s deeply unfashionable on here, but I’d go for 50+1 tomorrow if we could. First and foremost, City should exist as a football club for all the people of Manchester. And who knows, maybe Sheik Mansour, Silverlake and others would be happy with the remaining 49.9.
 
That’s not true though is it. Get the players on the pitch pm time and it would pay for the amount of money made in this way without pissing the core support off.

I'm not defending the club I'm explaining what some fans would excuse them with.
 
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This will also help kill off the coaches organised by the likes of Mayo, Mitch, Clarkie, Bing etc. They’ve been doing this for years - making nothing out of it, putting on coaches to every corner of the country. All done in their own time and not once at the expense of other fans.

City have well and truly shot themselves in the foot with this.
 
100% to all that (except watching the women - you couldn’t pay me enough).
Why? Its a great day out with the kids. The support is mostly local and loyal and the passion reminds me more of the old days at Maine Road than the stagnant Etihad does. It's great value, free parking and creating loads of new young city fans (many of whom can't afford or get tickets for the men's game). The standard is improving all the time and the game has come on in leaps and bounds over the last decade and City are one of the handful of teams leading the way. What's not to like?
 
One of the things that really baffles me is the wider point of how most businesses want to retain their repeat customers, as they keep coming back spending and there is not further cost of acquisition.

Yet when it comes to the football club their approach is the complete opposite and they would rather (it appears, if we extrapolate the point) have the best part of 60k new customers turning up each week. That is far easier to do when you're winning for Premier Leagues in a row and you have the global football tourism crowd coming knocking, but I'm genuinely curious what this looks like if we don't win the league for 5 years or drop out of the top 4 for a few years, and in the meantime they've decimated a large portion of the core season ticket "legacy" fanbase?
 
I'm not defending the club here but whether we like it or not, selling football tickets without authority from the club is a criminal offence, regardless of whether they're at, above or below face value. That's the position and I'm a bit surprised the club has let it go on as long as this.

There's also pressure from the PL to adhere to their Rule R.16 which requires member clubs to ensure, as far as practically possible, they know who is in the stadium and have their contact details. This is what's behind the restriction on transferring tickets.

The club therefore is acting within the law of the land and the rules set by the organisation which regulates the competition we play in.

Having said that, I think the rules are ridiculous and football fans are yet again being discriminated against in a way that fans of other sports aren't. I don't have to provide my contact details if I go to a concert, the cinema or a pub.

I think we'd all agree that we don't want tickets ending up in the hands of touts, including the legal ones like viagogo. But there's surely a happy medium where it's not like something out of 1984.

There's two issues here that we as fans need to attack. The biggest is Rule R.16 and I contacted the FSA over this. It's excessive and draconian and needs to be challenged by a broad coalition of fan groups. We also need to challenge the club's over-zealous approach to enforcing R.16, which is somewhat hypocritical when they rarely bother enforcing the rule that requires them to turn up on time for the second half.

My suggestion is that 1894 Group works with the OSC and City Matters, and the FSA, to challenge Rule R.16 withfan groups from other PL clubs, collate data on how those other clubs are dealing with this issue and challenge any inconsistency in City's approach.
This has been coming every since the diabolical free for all for the Real Madrid Ucl knockout tie. City using a so called rule to force mandatory 10 game attendance & stopping the exchange for seasoncard holders.
 

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