City Matters thread

View attachment 177108Was this the only recommendation City Matters had for helping ensure local fans continue to feel important?

How about things like:
- Reduced ticket prices for people with an M postcode?
- Significantly reduced ticket prices for people living in areas close to the ground like Ardwick, Newton Heath, Beswick etc

I'm not saying these suggestions are perfect and am sure there are better ones. More that if this was the only suggestion City Matters had then that's disappointing.
I thought the whole content was extremely bland but that may be just how the minutes have been written by the club. I hope the discussion about the 10 personal attendance rule went much further than has been minuted. We shall see.
 
So after 6 PL games 200ish have already defaulted 4 times and possibly lose their season tickets with no way of making up the numbers.

I surprised there wasn't much made of this, there will be others with 3 and 2 likely to do the same over the coming months and could end up in the 1000s.
 
View attachment 177108Was this the only recommendation City Matters had for helping ensure local fans continue to feel important?

How about things like:
- Reduced ticket prices for people with an M postcode?
- Significantly reduced ticket prices for people living in areas close to the ground like Ardwick, Newton Heath, Beswick etc

I'm not saying these suggestions are perfect and am sure there are better ones. More that if this was the only suggestion City Matters had then that's disappointing.
Be good to get an answer to Mike’s question if possible @CityMatters-LeeB
 
So after 6 PL games 200ish have already defaulted 4 times and possibly lose their season tickets with no way of making up the numbers.

I surprised there wasn't much made of this, there will be others with 3 and 2 likely to do the same over the coming months and could end up in the 1000s.
This is a good point to raise.

As per the February 2025 City Matters minutes, there are 37,000 season ticket members. That number will have changed slightly since given the new Flexi Gold tickets issued over the summer. However, we know that there are 2,400 Flexi Gold tickers (as per the June minutes).

If we go by the 95% compliance figure cited by the Club in the most recent minutes, that would mean that you are looking at roughly 1,850 individuals who would not meet the Club's ticket management policies at the end of the season (let alone those who may drop off if their relative or friends can no longer attend).
 
This is a good point to raise.

As per the February 2025 City Matters minutes, there are 37,000 season ticket members. That number will have changed slightly since given the new Flexi Gold tickets issued over the summer. However, we know that there are 2,400 Flexi Gold tickers (as per the June minutes).

If we go by the 95% compliance figure cited by the Club in the most recent minutes, that would mean that you are looking at roughly 1,850 individuals who would not meet the Club's ticket management policies at the end of the season (let alone those who may drop off if their relative or friends can no longer attend).
Yeah I was looking at the 0.6% already done nothing for 4 which is likely over 200 as a starting point.

How many don't know? Some will have passed away or no longer be capable of going or even sort out their ticket, but others on auto renew won't bother with club emails as no need too. It could already be too late for some after that 5 week holiday or hospital stay.
 
So after 6 PL games 200ish have already defaulted 4 times and possibly lose their season tickets with no way of making up the numbers.

I surprised there wasn't much made of this, there will be others with 3 and 2 likely to do the same over the coming months and could end up in the 1000s.
Reckon the club are relying on fans not knowing about it and not kicking up a fuss, just like all the previous years til the protests last year
 
Yeah I was looking at the 0.6% already done nothing for 4 which is likely over 200 as a starting point.

How many don't know? Some will have passed away or no longer be capable of going or even sort out their ticket, but others on auto renew won't bother with club emails as no need too. It could already be too late for some after that 5 week holiday or hospital stay.
I still cant get round this idea that there are people who auto-renew season tickets, yet don't go to 4 out of the 6 matches. I get that if you're unable to attend for proper reasons like ill health, work patterns etc it might happen, but you'd like to hope that if they attended all the remaining games, the club would be sympathetic.

In a parallel universe, if we had a big waiting list of true blues wanting to purchase season tickets but unable to because there were people holding STs that they never used, I'm sure the outcry would be in the opposite direction - we only have an issue because the club would want those seats for full price sales rather than new STs.
 
I still cant get round this idea that there are people who auto-renew season tickets, yet don't go to 4 out of the 6 matches. I get that if you're unable to attend for proper reasons like ill health, work patterns etc it might happen, but you'd like to hope that if they attended all the remaining games, the club would be sympathetic.

In a parallel universe, if we had a big waiting list of true blues wanting to purchase season tickets but unable to because there were people holding STs that they never used, I'm sure the outcry would be in the opposite direction - we only have an issue because the club would want those seats for full price sales rather than new STs.
Agree up until your last line as the 4,000+ new FG's coming plus the last batch in the summer just gone rather negates that point. Perhaps some of this 200ish figure being used (and then randomly being extrapolated up to the 1,000s laughingly) are ST's belonging to ticket touts or people who only buy a cheap ST in order to go to the half dozen big games and don't give a toss about their empty seat for palace or Wolves? Is that a good thing or not?
 
Here's an idea.

Make all new season tickets normal season tickets.
Any lapsed season tickets make them available to other City fans.
Make all match tickets and hospitality tickets available to purchase on the club ticket website only.
Make tickets transferable to named family and friends again.
Remove attendance criteria when purchasing tickets apart for the big games.
Show all seats available on the seat planner from the start of the tickets going on sale without any greyed out seats or blocks.
Etc.
If City did that and more and made the ticket buying process much easier and more user friendly the Etihad would be full for every game.

Leave things as they are and there will be 1000's of empty seats around the Etihad next year when the new NSL2 is operational.
 
Agree up until your last line as the 4,000+ new FG's coming plus the last batch in the summer just gone rather negates that point. Perhaps some of this 200ish figure being used (and then randomly being extrapolated up to the 1,000s laughingly) are ST's belonging to ticket touts or people who only buy a cheap ST in order to go to the half dozen big games and don't give a toss about their empty seat for palace or Wolves? Is that a good thing or not?

Sure, get that point. However the anger about the club trying to insist on ST holders actually, you know, turning up, was going way before they announced the 4000 extra tickets. Also, given the first 6 PL games were Spuds, Rags, Burnley, Bournemouth and both Scousers, you'd think that no-shows to probably 2 of the 3 biggest games of the season are unlikely to tip up to many others, or are pretty poor touts.
 
Here's an idea.

Make all new season tickets normal season tickets.
Any lapsed season tickets make them available to other City fans.
Make all match tickets and hospitality tickets available to purchase on the club ticket website only.
Make tickets transferable to named family and friends again.
Remove attendance criteria when purchasing tickets apart for the big games.
Show all seats available on the seat planner from the start of the tickets going on sale without any greyed out seats or blocks.
Etc.
If City did that and more and made the ticket buying process much easier and more user friendly the Etihad would be full for every game.

Leave things as they are and there will be 1000's of empty seats around the Etihad next year when the new NSL2 is operational.

OK, so a few points back for discussion...

1 - still cant get past the fact that FG tickets are actually pretty useful for those on a budget, or cant get to every game for the multitude of reasons we all know. If the club made the admin charge something more sensible (or better still withdrew it) and reset the match price to ST pricing, then what's the difference?
2 - you're still butting up against the idea that on one hand we want flexibility to transfer tickets to others in our friends groupings (either formal or not) yet don't want away fans in the home end. What would you class as a "big game"? - Leeds? Sunderland? Any....

So, yes, fully agree to make it easier to buy tickets, but you risk opening it up to away fans finding it easier as well...

There's a huge challenge about the Galatasery game - I suspect the club will be very wary of opening this up to as many fans as possible as it'll get filled with away fans like happened at OT the other year.
 
OK, so a few points back for discussion...

1 - still cant get past the fact that FG tickets are actually pretty useful for those on a budget, or cant get to every game for the multitude of reasons we all know. If the club made the admin charge something more sensible (or better still withdrew it) and reset the match price to ST pricing, then what's the difference?
2 - you're still butting up against the idea that on one hand we want flexibility to transfer tickets to others in our friends groupings (either formal or not) yet don't want away fans in the home end. What would you class as a "big game"? - Leeds? Sunderland? Any....

So, yes, fully agree to make it easier to buy tickets, but you risk opening it up to away fans finding it easier as well...

There's a huge challenge about the Galatasery game - I suspect the club will be very wary of opening this up to as many fans as possible as it'll get filled with away fans like happened at OT the other year.

What I’ve put forward are only ideas to increase the attendances and make it easier for City fans to buy tickets. General discussion, nothing more. Obviously my ideas aren’t happening.

The difference is the unnecessary FG charge. The club won’t do away with that now. It will bring in too much money going forward. The 3 day buying window is another issue with people admitting on here they have forgotten to buy their ticket in the 3 day window and have missed out on their ticket. A normal season ticket which most of us still have would negate those issues.

Transferring tickets to family and friends doesn’t bring away fans into the home ends. It fills what would be empty seats in the home ends with City fans. Away fans buying tickets and hospitality tickets on ticket touting websites, some partnered with the club, brings away fans into the home ends. Along ticket touts, City fans, etc, listing and selling their tickets on ticket touting websites, which needs to be clamped down on by City and all the other PL clubs.

As we’ve discussed, as in all of us on here, the club are making the problem of away fans in the home ends worse as they are giving their ticket touting website partners tickets in the home ends to sell. If City sold every match ticket and hospitality ticket through the clubs official ticket page, the chances of away fans en-masse being in the home ends would be much smaller or pretty much non existent, bar the determined away fan/s who would buy a Citizen membership, which to be fair to City, is impossible to stop.Playing Devils Advocate to the club.

I fully agree with purchase history criteria for the big games, United, Liverpool, Arsenal, Chelsea, etc, and for the possible flash point games, where away fans can be troublesome in the home ends like Celtic, Leeds, Galatasaray, etc. It doesn’t help when the club sells citizen cards, just to get more money in, like they did before the Real Madrid game, which caused lots of problems, and prompted a fan backlash. There have been plenty occasions, on-going, where City have had to take 100% responsibility for their actions in the pursuit of increased match day revenue.

Unfortunately with most other PL clubs going down the official ticketing touting partner route, there is absolutely no chance of that changing at City either. In fact, it will probably get worse with an extra 8000 seats to sell and fill next season.

I can see the new Medlock Hotel and it’s 401 rooms being another gateway for away fans into the home ends and NSL2.

I’ll admit not all ticketing issues can be sorted out. But there are ticket issues of the clubs own making that can and should be sorted out by the club going forward.

BTW. I forgot to reply to you last lengthy reply. Just remembered. Apologies. :-)
 
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I still cant get round this idea that there are people who auto-renew season tickets, yet don't go to 4 out of the 6 matches. I get that if you're unable to attend for proper reasons like ill health, work patterns etc it might happen, but you'd like to hope that if they attended all the remaining games, the club would be sympathetic.

In a parallel universe, if we had a big waiting list of true blues wanting to purchase season tickets but unable to because there were people holding STs that they never used, I'm sure the outcry would be in the opposite direction - we only have an issue because the club would want those seats for full price sales rather than new STs.
Auto-renew means they don't have to do anything - they clearly are not cherry picking big games or touting so it suggests something has gone wrong on their lives or they don't know the new rules and are on holiday etc as that has been okay the last 60 years they had one.

Anyone can get around the new rules without too much problem whether they go themselves or not, and the one who get punished won't see it coming or deserve it, possibly having a crisis, and also the least capable of applying for an exemption.
 
how do they do that then mate?
When they live 250 miles away from the Etihad.
I think the more general point he's making is that if you're clued up, aware of the rules, and have access to places like here, that's full of tips about how to circumnavigate the rules, there's usually a way around most things.

The sort of person he's talking about is a guy I know from our pub. In his 80s, no family left, had a season ticket since Christ knows when. Never been on the internet, never sent an email. Doesn't even know what a Smart Phone is. But goes to the vast majority of home games and has done for many decades, but is totally oblivious to any of these new attendance rules. I've tried explaining to him the implications if he were to miss a few games. But he just shakes his head and says he drives down to the ground and sorts out any issues he has in person at the ticket office.

It's highly likely that at some point in the not to distant future, he'll have some sort of medical reason why he can't attend so many games. So what will happen to him? Will they send him a letter asking if he's ok? Will they phone him and ask why he's suddenly missed a run of games? Or will he turn up at the ground to renew his season ticket one year and be told.. Sorry mate, thanks for your support over the last 70 years and everything, but you missed 10 games last year, so there's nowt down I'm afraid? I hope to God it isn't the last one, but I can't say I'm over confident it won't be.
 
I think the more general point he's making is that if you're clued up, aware of the rules, and have access to places like here, that's full of tips about how to circumnavigate the rules, there's usually a way around most things.

The sort of person he's talking about is a guy I know from our pub. In his 80s, no family left, had a season ticket since Christ knows when. Never been on the internet, never sent an email. Doesn't even know what a Smart Phone is. But goes to the vast majority of home games and has done for many decades, but is totally oblivious to any of these new attendance rules. I've tried explaining to him the implications if he were to miss a few games. But he just shakes his head and says he drives down to the ground and sorts out any issues he has in person at the ticket office.

It's highly likely that at some point in the not to distant future, he'll have some sort of medical reason why he can't attend so many games. So what will happen to him? Will they send him a letter asking if he's ok? Will they phone him and ask why he's suddenly missed a run of games? Or will he turn up at the ground to renew his season ticket one year and be told.. Sorry mate, thanks for your support over the last 70 years and everything, but you missed 10 games last year, so there's nowt down I'm afraid? I hope to God it isn't the last one, but I can't say I'm over confident it won't be.
That will catch some for sure. Our issue is we live 250 miles away, have missed 4 games already, attended 4. Reasons, Covid x 2, Car packing up at Tebay x 1, Family commitment x 1.

I have extensive work getting done on the house which will mean I have to miss Chelsea and Brighton. So if we make 10 it will be marginal. I haven't heard of any way we can circumvent the rules remotely. This season may be our last.
 

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