My SC is on my work iPhone and that has fully updated today. It shows seat details and entrance as last season plus the Bournemouth game. I'll be switching to a personal Android phone and on that it is waiting to be fully updated but for now it is just showing in expired passes and says Season 2022-23. It will fully update in the next few days as per the email today.Out of interest how are we supposed to know which entrance to go in? What seat or row we sit in? I mean we do obviously but if someone's sat in your seat how are we supposed to prove its ours? Or if your ticket doesn't scan at the turnstile how do you show the steward you are at the right entrance cos my updated ticket simply says season 22/23 whereas last years had your entrance/row/seat number on??
Just tried that. Looks like they need an account.
Yeah dont worry it will get sorted this week. Both mine and my lads on Android are the same.Mine is in expired cards.
But If I click on it it says season 22/23 ??
Nice one.Yeah dont worry it will get sorted this week. Both mine and my lads on Android are the same.
Tried that with my lads ticket last season, literally took the photo of the QR code right outside the turnstile, it didn't work.I think they don't have to pay to register them as a member, they would just get a supporter number and then you can add their email address to your account?
If all else fails, of you take a screenshot of your ticket and barcode, they should be able to scan it in via WhatsApp.
Mine too.Mine is in expired cards.
But If I click on it it says season 22/23 ??
Mine too.
It seems the club don't realise people get new phones. My dad swapped from android to Apple, can't download season card as greyed out......WHY!!!!!!! (deleted his expired card from android phone).I’ve a new phone and going to wait a few days. The instructions sent do not seem to have the download option available yet when I have logged into my account.