JoeMercer'sWay
Well-Known Member
de jong's thong said:JoeMercer'sWay said:there's been a lot of changes in the corp staff structure so it's been tricky.
That's true but it's no excuse for horrendous customer service and bare faced lies when you are spending £1000s year in year out. In no other industry would they get away with this as you wouldn't have the customer loyalty.
there has been a lot of miscommunication or lack of in recent times, but I wouldn't go out on a limb and say it's been disingenuous.