Anyone here work for BT?

I moved to them recently and was dreading it, after a shocker of an experience when we moved 11 years ago (and I wasn't even a customer of theirs). I must admit it went according to plan but my experience was it's impossible to get anyone to take ownership of anything and I ended up contacting the CEO, who got it sorted within 24 hours.

Had it not been for the fact I got the package for half what Sky would have charged me for the equivalent then I wouldn't have bothered as Sky's customer service was generally spot on.

Just spent 5 days and 11 phone calls trying to get these useless fuckers to switch me off at my old address and switch me on at new home on monday 12th-Result ? 5 different dates none within 2 weeks,lost all my information 10 times,as off last phonecall and i do mean my LAST phonecall i have no idea if and when i will ever be up and running with phone and internet.I have reached the end of my patience,moving home is stressful enough without a bunch of monkeys adding to it.mate hope you dont mind if i pm you to get details of how i can contact their CEO it's the last resort now,cheers in advance
 
Just spent 5 days and 11 phone calls trying to get these useless fuckers to switch me off at my old address and switch me on at new home on monday 12th-Result ? 5 different dates none within 2 weeks,lost all my information 10 times,as off last phonecall and i do mean my LAST phonecall i have no idea if and when i will ever be up and running with phone and internet.I have reached the end of my patience,moving home is stressful enough without a bunch of monkeys adding to it.mate hope you dont mind if i pm you to get details of how i can contact their CEO it's the last resort now,cheers in advance
The guy I emailed was CEO 11 years ago. No idea who it is now but look up his name and it'll be firstname.lastname@bt.com I imagine.
 

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top
  AdBlock Detected
Bluemoon relies on advertising to pay our hosting fees. Please support the site by disabling your ad blocking software to help keep the forum sustainable. Thanks.