Hi Tim, I'm a matchday purchaser, so I know where to get tickets on tout sites if I don't get them direct. Livefootball tickets is the biggest, but not the only one, they currently have 976 left for Chelsea, and 892 on sale for United at home. On the week of the Spurs game they had hundreds still on sale, the screenshot attached is from 27th November, they were still advertising 934 tickets to the sold out Spurs game the following Sunday, they don't all shift, and then we've empty seats at a "sold out" game. The tickets they have are in various parts of the ground, but a big chunk of what they sell are in level 3, at the back. You'll see chunks of empty seats at sold out games, I've been sat up there loads of times, many empty seats, and very few passionate City fans around me. Liverpool at home was so frustrating, empties all around me, and loads of Scousers. I might be wrong that the Club are using the agencies, but they seem to have so many tickets, and in blocks. I've seen them list huge numbers of tickets for a big game, see another screenshot attached from 27th November advertising 3,774 for the "sold out" Chelsea home game.
These are not being sold as hospitality with food, just straightforward match tickets at inflated prices. Don't be fooled by the headline price, that's the absolutely cheapest seat they have and before adding processing fees etc.
Blues who have loyalty points and memberships can't get seats together (or any seats) for Chelsea at home, but a tout site had 3,700 on sale? I also don't believe that they are spoofing big numbers, they only have 66 left for Sheffield United.
I feel bad that I'm kinda actually advertising this ticket availability, and desperate fans might use them to buy at inflated prices, but all these tickets should be sold to qualifying members, real City fans, at face value. Rant over!