I am guessing the club are using City Matters as a stalking horse to get rid of loyalty point merit based allocations in favour of more money making Joe's style tickets for the north stand extension.
The big challenge has been how do they make more money out of away tickets, and the answer is making fans buy a £2k home ticket to buy away tickets.
The tickets to points have been whittled down as much as they can slowly until it is now ridiculous, and more drastic measures are needed to complete the job. The 1000 fans on 21k plus and 2000 fans on 18k are represent properly when talking about away tickets. The CM rep stated points started in 2002 on here show there is a lack of knowledge, as points for games got back to 2001, the system started in 2003, and point for seasons goes back to 1998. Check your Norwich points in 2001, that was the first game.
A rolling system was created with 40 points a game, when original games were worth 10, so it is weighted towards 2011 onwards. If a rolling system is introduced it should be ten years minimum, as you can't say a fan has proven loyalty under 10 years, however weighting points on a 100% 95% basis etc going over 20 years would also be sensible. There is no fair way of changing the points system, as people who invested what amounts to 2 years of their life and £50k gaining their points deserves to keep them, and they have put 21 years in. In another 21 years a lot will have given up and or only be able to access concession tickets so won't be selling on, this is happening already but the amount of points going to tickets is being reduced at a far greater rate.
In 2006 I was able to get a 'derby' away ticket on a card that only went to 4/5 aways a season, where it people who go 80/90% of games who can get them on points now. 'Blue_bird' said they were being stricter that game ensuring tickets went to those who had correct points, and there had been a change of regime there demonstrated by the name on the letters. Those who went regularly at the time will know what I mean and also be very suspicious of CM.
For fans who are on 13/14k points and now given up going the best thing for these fans would be to go back to away allocations to points the way they used to be, and they would have a chance for almost every game. However CM seek to ignore this problem and are going to change the system to disadvantage people who have spent their lives supporting city home and away in favour of new fans who would have probably been united fans if they wore born ten years earlier, and just want instant away access and instant success.
The club not giving a shit about loyal fans in the real issue, the black box invites for Superbia were the starting example, "you are so loyal, please pay £2500 for £1500 worth of tickets to prove it". The CM reps should either ask for more tickets to go to points or resign, and not get used to disenfranchise the loyal fans and become a convenient scapegoat.