I dont blame the tourists, and they don't deserve abuse, my sympathy lies with the city fan who has earnt loyalty points watching the lesser games, and then when a big game comes along, he/she is overlooked because the tickets end up in the wrong hands. The loyalty point system, works, and supporters club work, selling tickets to randoms for inflated prices is the biggest issue bar none, yet gets no scrutiny whatsoever. Spurs away in the champions league last 8, the away end should be full of passionate City fans urging and helping the team along, not gawping at your phone taking selfies, and not caring if City win or lose.