Champions League - 2021/22

what was the fucking point signing up to CL if they now announce they are now closing 3rd east stand and relocating all of us ?? It’s because ticket office/ customer service is so fucking shit and no fucker can get through no one can buy the bloody tickets. What a utter fucking shambles someone needs to be help responsible for this shit show.
Half empty Stadium come Wednesday and it will be use fans taking the flak everywhere apart from the shit shambles that is out customer non existent support services.
 
Mifred said:
Cut off 3times
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Just as frustrating as being one the phone for over 2 hours then gave up.
What’s really annoying is I’ve had an email saying the cup scheme payment for the Leipzig game has failed but I’ve checked it 3 times on the website and it’s defo correct.
Going for a drink now so hope I don’t bump into an unfortunate rag.
 
Bluebeemer said:
Nope, everything to do with the IPL. And yes Covid fears/excuses strike again. All thanks to the deceitful and devious Chinese government.
It's a wonder though that City haven't blamed Covid for inflicting a virus on their IT and ticketing processes!
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I’d like to see some evidence that it’s IPL driven before chucking accusations around.
On the latter, City probably don’t even realise that there are issues around ticketing!
 
u2fme2 said:
what was the fucking point signing up to CL if they now announce they are now closing 3rd east stand and relocating all of us ?? It’s because ticket office/ customer service is so fucking shit and no fucker can get through no one can buy the bloody tickets. What a utter fucking shambles someone needs to be help responsible for this shit show.
Half empty Stadium come Wednesday and it will be use fans taking the flak everywhere apart from the shit shambles that is out customer non existent support services.
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I’m purely guessing here but whoever at City has tweeted that is, IMHO, chatting shit. Tickets have been steadily shifting to the extent that the 3 middle blocks in East Stand level 3 have appeared back for sale online in the past hour.
It’s possible that the person responsible for that tweet is getting confused with the Wycombe game because no way with 5 days still to go and tickets selling quite well - remember also that there is often a late sales surge for CL games - are they going to piss arse around relocating thousands of fans.
 
M18CTID said:
I’m purely guessing here but whoever at City has tweeted that is, IMHO, chatting shit. Tickets have been steadily shifting to the extent that the 3 middle blocks in East Stand level 3 have appeared back for sale online in the past hour.
It’s possible that the person responsible for that tweet is getting confused with the Wycombe game because no way with 5 days still to go and tickets selling quite well - remember also that there is often a late sales surge for CL games - are they going to piss arse around relocating thousands of fans.
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Thanks for above blue
 
Sid C said:
Just as frustrating as being one the phone for over 2 hours then gave up.
What’s really annoying is I’ve had an email saying the cup scheme payment for the Leipzig game has failed but I’ve checked it 3 times on the website and it’s defo correct.
Going for a drink now so hope I don’t bump into an unfortunate rag.
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So I re did my card this morning even though it was correct
Now had a text saying payment failed
No idea if this was a follow up to earlier e mail
Or have they failed again
 
M18CTID said:
I’m purely guessing here but whoever at City has tweeted that is, IMHO, chatting shit. Tickets have been steadily shifting to the extent that the 3 middle blocks in East Stand level 3 have appeared back for sale online in the past hour.
It’s possible that the person responsible for that tweet is getting confused with the Wycombe game because no way with 5 days still to go and tickets selling quite well - remember also that there is often a late sales surge for CL games - are they going to piss arse around relocating thousands of fans.
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Doesn't bode well though that training/information given to staff is so poor that we get these confusing messages.
Every message like that will prompt lots of others who think they are impacted to try and make contact just escalating the issues
 
Mifred said:
So I re did my card this morning even though it was correct
Now had a text saying payment failed
No idea if this was a follow up to earlier e mail
Or have they failed again
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Exactly the same mate, email this morning and just had text saying payment failed, can't get through on phone.
 
In in EL3 and my money was taken from bank yesterday but still no ticket showing on my account or points added so maybe there is something In these rumours we maybe relocated. Hopefully they let us know before kick off anyway
 
im at work
busy as fk
just had the text saying my payment has not been processed for leipzig

im just sick.of this

are they for fucking real ????
 
The accuracy of some information put out publicly shouldn't be taken as gospel. This morning the BBC news announced that today's England v India Test at the Oval was cancelled!
 
blue44 said:
im at work
busy as fk
just had the text saying my payment has not been processed for leipzig

im just sick.of this

are they for fucking real ????
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Lots of people have had this even though their payment details are correct. It's just a mess that sadly doesn't look like improving anytime soon. Oh to be a fly on the wall inside supporter services they must be having a nightmare and can only hope that people's frustrations aren't being taken out on the staff who must be dreading every hour they have to spend in work right now
 
didsburyblu said:
Lots of people have had this even though their payment details are correct. It's just a mess that sadly doesn't look like improving anytime soon. Oh to be a fly on the wall inside supporter services they must be having a nightmare and can only hope that people's frustrations aren't being taken out on the staff who must be dreading every hour they have to spend in work right now
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must be tough
i work in an hospital
 
I take it it was £15 ? Payment is pending according to my bank, do we know what they're doing about tickets ? Are they going to our phones ? I

f they are sending out paper ones this late, I'll be 200 miles away from mine.
 
Sid C said:
Just as frustrating as being one the phone for over 2 hours then gave up.
What’s really annoying is I’ve had an email saying the cup scheme payment for the Leipzig game has failed but I’ve checked it 3 times on the website and it’s defo correct.
Going for a drink now so hope I don’t bump into an unfortunate rag.
Click to expand...
I have had the same message and when i check my account they have used my old Credit card and not the new one which was set up when I paid my season ticket. Now changed it on all 3 cup schemes but van see no way to force payment for the Leipzig game and do not fancy ringing them up. What a crap system City use!
 
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