sounds like meThanks Colin. The solution in my case was for Supporter Services to cancel my ticket (briefly) and to rebook the same ticket with travel. It took quite a while but I got sorted eventually. I saw another poster on here needed the same solution
Mark who was helping me in Supporter Services was helpful but I sensed they were a bit shell shocked with the amount of queries to resolve.
In case it helps, I rang them at 7.59am this morning but it was probably a few seconds after 8am when I got through the automated message. That landed me in 13th place in the queue and I got through to Supporter Services 30 minutes later (probably 3 hours queueing in total)
FWIW I’ve got a mate who was still trying to get through this afternoon after being cut off 3 times, including managing to get to 2nd and 1st in the queue in his first two attempts.
Thanks I’ll try tomorrow, still in queue on phone but not sure if anyone’s thereuse the chat feature in the ticket purchasing section of the website. Instant response and very helpful.
Disgusting mate, you can guarantee you'd never see those tickets as wellState of this!
Looks to be fairly even stillCan any of the seat counters give a vague estimate of how many’s left in Cat 2 & how many in Cat 3? Is it a fairly even split between the two?
Yeah definitely be good to know.Are the restricted view on the website yet?
Think it's down to 575 tickets - trying to see if the restricted view bumps it up
Still wondering,and not had any answers from official channels yet but if you test positive, is it just "tough shit fella, you can't get in".
Do you get a full refund, @Spike, @mcfccustonerservices?
Fuck me that pisses me off. I’ve got my tickets but I can honestly if I hadn’t I wouldn’t have paid a penny more for them and no piss of shit tout are going to get hold of them. Absolote twats.State of this!
If you didn't see my earlier post you can't lose anything by mailing Lisa Eaton and detailing your lack of response.Thanks I’ll try tomorrow, still in queue on phone but not sure if anyone’s there