Here's one for you if you think the ticket office is working OK, both me and my grandson are on the ticket scheme, he is on my friends and family list, I pay for bforoth tickets and he's just phoned me to say he's had an email confirming the tickets thanking him for the his purchase amount for both £40 in total. Ha ha he's 12 . Ticket payment has gone through so some plonker in the ticket office doesn't read his screen properly! !