City at it again!

Lordeffingham said:
Well, what ever became of learning from your mistakes?
I'm pretty pissed off with being dicked about on a regular basis as a result of the Clubs ideas regarding cup ties and ground management.

Had an almost identical experience once before and raised it with the Club, did'nt expect to have to revisit this area, but unfortunately looks like I'll have to.

Having paid for my villa tickets a couple of week or two ago, and bought my preferred season ticket seat E lvl 3, was suprised when going to the fulham match, to find a good friend from the seat behind mine, had been told when she tried to purchase her own season ticket seat for the Villa game, that unlike me, she couldn't, and that she'd have to relocate to either lvl 1 or lvl 2.

When she found out she'd been missled, she rang up and complained, as she like I doesn't particularly want to sit amongst total strangers.
Anyway, she was told that it was basically tough titty and the Club wasn't prepared to allow her to sit in her own seat.

I find this to be absurd, as whilst watching the Villa game from my seat, there were at least 10 empty seats nearby and her seat was vacant.

I then used the Official Site to buy my ticket for the Reading game, on Wednesday evening, and was relieved to find my seaon ticket seat was available for me to purchase. I was also very pleased to see the ticket prices were very reasonable and that the price was only £15.00, which I felt was good value and something the Club should be praised for.

I then discovered via this forum that it was the Clubs apparrent intention, to close both lvl 3 tiers, not for away fans, but for reasons I can only assume must be their expecting a very poor attendance?

I was a little confused and hoped that as I'd already booked and paid for my own seat, they maybe would have to allow those of us doing so to sit in the seat we had purchased.

Alas, today I recieved a text from the Club telling me to ring the ticket office and relocate to either lvl 1 or lvl 2. Now as on the last occasion this happened last year, the seat I got on lvl 1 was so poor that I didn't enjoy the game, and hated the view and perspective, I rang from work and after being on hold for over ten minutes, I eventually got through and explained that I had been told to ring to relocate, but that I didn't want a seat on lvl 1, was told I could have a seat on lvl 2, but was told I would have to pay a further £10.00.

I know I'll get the stop moaning brigade and those who don't see what my problem is, but when you go to the match on your own, as I do, feeling part of a good group of friends, sitting in close proximity, is part of the enjoyment of going to the game and in all honesty, though I accepted and paid the extra £10.00, it really did go against the grain, and I can certainly understand with a game like this and all the pissing about, plus the fact there's live TV coverage, why many others may choose to say 'fuck it', save £25.00 and watch it in the comfort of their own home.

Surely this sort of bad marketing, ticketing and organisational bullshit is at least one reason so many can't be arsed with all the midweek European and FA Cup games, and why our attendances have been a joke at times?

I don't know about expanding our capacity, maybe they should be looking at a ground share with Bury, because that seems all our Clubs Organisers and ticketing agents are capable of dealing with efficiently.

Something somewhere is going very wrong.

However
Click to expand...

Think how much hassle Man City could of saved you if they got knocked out in the 1st rounds of the cups like the league cup
 
Some utter shit replies to something worth discussion. Why am i not suprised though? Lordeffingham you may aswell not have bothered mate.
 
Soulboy said:
I hate to be so churlish... but here goes.

If you don't like what the club are doing to you regarding ticket prices and seating arangements... either do something about it or stop moaning.

Sorry to be so harsh. But that's the reality of the situation.

You are now a "customer"... so act like one.

When home 5th. round FA Cup ties are attracting crowds of 25,000 you'd think the alarm bells would be ringing in the marketing department... but they're not.

Too busy creating posters rather than concerning themselves with the people who actually fill out the ground.

If you are that pissed off... don't go. Seriously. Watch it on the box and save yourself a fair few quid and a lot of aggravation.

Maybe one day the penny will drop... maybe it will never. It hasn't in the past 30 odd years, so I wouldn't hold my breath...
Click to expand...

I e-mailed the club yesterday about it, no response so far, so probably another customer relations triumph. Totally agree with the OP, the whole thing is a mess, tell me another club who'd willingly close 25% of their stadium for an FA Cup QF, absolute fucking joke.

Bobby Taylor's Pub Team said:
marco said:
you mean there is more to come?
Click to expand...

Unfortunately, yes. Probably.
Click to expand...

You're not forced to read anyone's posts, if the thread's not to your liking there are plenty more to read.
 
Lordeffingham said:
Well, what ever became of learning from your mistakes?
I'm pretty pissed off with being dicked about on a regular basis as a result of the Clubs ideas regarding cup ties and ground management.

Had an almost identical experience once before and raised it with the Club, did'nt expect to have to revisit this area, but unfortunately looks like I'll have to.

Having paid for my villa tickets a couple of week or two ago, and bought my preferred season ticket seat E lvl 3, was suprised when going to the fulham match, to find a good friend from the seat behind mine, had been told when she tried to purchase her own season ticket seat for the Villa game, that unlike me, she couldn't, and that she'd have to relocate to either lvl 1 or lvl 2.

When she found out she'd been missled, she rang up and complained, as she like I doesn't particularly want to sit amongst total strangers.
Anyway, she was told that it was basically tough titty and the Club wasn't prepared to allow her to sit in her own seat.

I find this to be absurd, as whilst watching the Villa game from my seat, there were at least 10 empty seats nearby and her seat was vacant.

I then used the Official Site to buy my ticket for the Reading game, on Wednesday evening, and was relieved to find my seaon ticket seat was available for me to purchase. I was also very pleased to see the ticket prices were very reasonable and that the price was only £15.00, which I felt was good value and something the Club should be praised for.

I then discovered via this forum that it was the Clubs apparrent intention, to close both lvl 3 tiers, not for away fans, but for reasons I can only assume must be their expecting a very poor attendance?

I was a little confused and hoped that as I'd already booked and paid for my own seat, they maybe would have to allow those of us doing so to sit in the seat we had purchased.

Alas, today I recieved a text from the Club telling me to ring the ticket office and relocate to either lvl 1 or lvl 2. Now as on the last occasion this happened last year, the seat I got on lvl 1 was so poor that I didn't enjoy the game, and hated the view and perspective, I rang from work and after being on hold for over ten minutes, I eventually got through and explained that I had been told to ring to relocate, but that I didn't want a seat on lvl 1, was told I could have a seat on lvl 2, but was told I would have to pay a further £10.00.

I know I'll get the stop moaning brigade and those who don't see what my problem is, but when you go to the match on your own, as I do, feeling part of a good group of friends, sitting in close proximity, is part of the enjoyment of going to the game and in all honesty, though I accepted and paid the extra £10.00, it really did go against the grain, and I can certainly understand with a game like this and all the pissing about, plus the fact there's live TV coverage, why many others may choose to say 'fuck it', save £25.00 and watch it in the comfort of their own home.

Surely this sort of bad marketing, ticketing and organisational bullshit is at least one reason so many can't be arsed with all the midweek European and FA Cup games, and why our attendances have been a joke at times?

I don't know about expanding our capacity, maybe they should be looking at a ground share with Bury, because that seems all our Clubs Organisers and ticketing agents are capable of dealing with efficiently.

Something somewhere is going very wrong.

However
Click to expand...

FFS mate get a grip.

There's a ton issues that you haven't considered and the club has every right to manage access to ground. Indeed its a responsibility.
 
its that friday feeling yehhhhhh.lets all start whinging(not).......have a beer do the poznan with the misses and chill the f**k out.
 
Cannot believe how fugging cynical some tw*ts on here can be.
If you don't agree with the poor bloke complaining about being messed around then ignore him, but don't be smart arses telling him to get a life. Thanks for your insight into your human nature...oh I forgot , you're not human, just some selfish "I don't give a toss" cretins dragging their knuckles around. We all see you there every week unfortunately.
 
I sympathise with you the marketing/ticket department are stuck in the Ryman League ,and shall remain there for the foreseeable future. Same thing happened to a few people I know ,rang up looking CB Lower and got offered the Dead zone , they said they would sit anywhere but , they were being cohersed into sitting in the North Stand, one said to "forget it" . Suddenly there were four available in CB Lower . The others gave up trying just watched it on the box. seems they dont really want all our money ,strange.
 
It's a football forum....this is a football issue and the guy has every right to voice his opinion...why bother popping in with juvenile pointless comments..if you cannot make a mature contribution to a worthwhile discussion just give it a miss....football on a match day means many different things to many people...I personally like sitting in the same place around the same bunch of fans...we've gotten to know each other over the years and it makes the day a better one...I too can't have my seat for the cup game...fair do's...I understand the clubs policy but as a customer who is being 'put out' i would rather not pay more for the inconvenience of being moved...I've paid it and made my opinion known to the club...I've moved on....but please folks let there be room here for people's individual experiences and opinions ...no point oin having a forum otherwise.
 
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