Typical city, own goal, shooting ourselves in the foot....
Too many aspects of our great club are not run to the standard and quality that are commensurate with a global, high quality organisation:
- ticketing
- the city web site
- this whereabouts process
Who is the executive in charge of these operational aspects. Would that be Sorriano?
Someone seriously needs at the very least reprimanded for this last one. Vickie Kloss gets some slagging for failing to manage our media image better but good god, when we hand stuff like this on a plate to a RAg infested media, what the hell can anyone do. If we are guilty in this case we should go overboard in transparency, the reasons it's happened and what we will do to mitigate any repeat. Don't think we have the equivalent of a Chief Operating Officer whose responsibility it is to ensure all IT and Operations, Support Funnctions and the like are run effectively. Maybe it's time we did.