We all know it's the club. And Showsec's staff are sent in to be the cannon fodder. While their paymasters look on from the directors box.
But it's the double standards that irk the fans. Specific Showsec stewards will target individual fans, they will harras them, then drag them out en-masse, along with other City stewards, and the Police. While this is going on other fans are still standing in tbe same isle, and throughout the block. Sorry, but what the f*** is all that about!?
And let's be honest, when some of Showsec put on that yellow jacket, they suddenly think they are above the law, regardless of what they are told. And think they can behave how they want, protected by the club and the Police.
Not only that, there have been numerous incidents of Showsec over stepping their remit, forceably dragging fans out, dragging them and leadng them up the steps, then gathering around those fans on the concourse(I've seen it myself), intimidating them, taking their season tickets off them, and marching them out of the ground.
If any fan behaved that towards a Showsec steward, they would be arrested.
One day all it will take is for one fan to sue the club, showsec, the steward/s involved, and the Police. Then that will open a floogate of claims. It will happen.