Ha, definitely.
Not trying to excuse any one who feels slighted when they met Soriano, but it's kind of the nature of the job. I also think both him and Begiristain came from a culture where they were literally answerable to the supporters on an almost daily basis at Barcelona due to the ownership structure of Spanish clubs. I've had the impression from the moment they came in that one of the reasons that they like working at City is because they don't have to deal with that. It's basically someone else's remit. They just do what they do and answer to the owners.
I've worked for a major multi national corporation and over a three year period we had two different CEO's. The first one was about as unlikeable as you could get, but was fucking immense at his job. He now runs that company worldwide out of New York. The next one after him was an absolutely lovely man to me, a season ticket holder at City, and always had time for me. Last I heard he'd gone into hiding due to financial irregularities during his tenure at the company.
Whenever I read this Cook/Soriano discussion I can't help but feel it's all a bit contrived. Like in reality, whether it's Ric or JRB or a season ticket holder with a gripe. You're rarely going to be dealing with the guy who runs the entire club over these things - and just because Cook went out of his way to do it at times that certainly doesn't make it the norm nor should it be their priority. They should run the club well, not glad hand with us lot well. And we should stick to judging the club based on how it's developing overall.
None of this btw has anything to do with Showsec being dickheads. You may want to argue that because Soriano runs the club it's ultimately his job, but fairly sure that there's a middle manager who's not doing his job properly which is causing these issues.
I don't have a gripe, mate. It was an observation. I don't for one minute think he's like that all of the time. It's just the way he came across on that (one) ocassion.
Like I've stated, it was at the end of the event, so he'd probably had enough by then and wanted to get back to his other jobs.
Saying that. I deal with people, members, and traders on a daily basis. I sell millions of pounds worth of goods a year, and I deal with the above people on a one to one basis a lot of the time. Regardless of how I feel and what personal mood I'm in, I'm always polite, curtious, attentive, etc, all of the time. It's part off my job. Yes I have my off day's like everyone doe's, but when I meet anyone, that's put to one side.
Perhaps I'm doing Soriano a disservice, and under that Conservative Catalonian appearance, their is a very likeable, nice, and approachable person, who is also very good at his job.
Saying that, I still feel he should open up to the fans a bit more. I'd like to get to know more about our CEO. I'd like him to also look at and review the way the club engages with the fans. And I'm not talking about the 'matchday experience'. I think we can all agree that needs improving, going forward.
