Tim of the Oak
Well-Known Member
- Joined
- 29 Dec 2012
- Messages
- 18,808
I don’t think people are saying sales are terrible. People on here for whatever reason, including me, like to follow seat sales. Unfortunately the way the club shows available tickets on the seat planner is an absolute lottery. V Fulham all L1 was greyed out. There was no way all those empty seats on L1 for the Fulham game were no shows who had bought tickets. I’ve posted this on numerous occasions. The club should put every seat that is for sale on the seat planner from day 1 and leave the seat planner alone until it’s too late to buy seats. That way everyone who views the seat planner knows exactly which seats are for sale.
Here’s Another idea. Why not have a pop up mini seat planner window on the main OS page showing which seats are still for sale, with a direct click link to the ticket purchase page. That way everyone who goes on to the main OS page knows what seats are still available for a match.
Why not give a 5% discount for fans who pay for a ticket with their debit or credit card, which might stop fans ringing the ticket office to buy a ticket, and in the process, making waiting times shorter for fans who want to speak to the ticket office about something else.
There are loads of things the club and the ticket office could be doing to increase ticket sales and to make buying tickets a lot more easier. As a club we always talk about firsts, improving the match day experience, etc, but when it comes to buying tickets easier and more pleasurable, we’ve not moved forward in that aspect.
I wasn’t including people who were trying to encourage sales in my description. I was thinking of the minority of doom and gloom merchants.
I like your ideas. I think people buying online are already avoiding Bute booking fee that’s a couple of quid I think.
I assume the Club sell more of the single seats (in greyed our blocks)! to people who pitch up at the ticket office.
I reckon we are doing pretty well with ticket sales and we could do even better like you say.