electricity bill help

my daughter moved into her flat,she did a quote with octopus who said it would be £43 a month, however when she got her bill it was £300, six times the amount, she lives on her own ,is very careful,out all day at work and spends time at weekend at our house, can anyone give me some advice as to why this is so high,or someone to get in touch with regarding this, she has done something call a creep test where you switch off at the main ,keep it off for 15 mins, turn it back on to see if the reading has gone up , it hasn't, shes spoken to octopus , what can she do or who can she speak too


she turns off every appliance when shes not using it
Up until recently my Mrs and her Mother owned a cafe
They were cold called by an Octopus salesman one day He promised them the earth regarding future bills to switch to Octopus energy.
They got their first bill and it had gone up tenfold
I googled them and what a shower of cunts this lot are.
They are lucky to get more than 1 star on any of their trust pilot reviews.
They had signed them up to some contract they had no knowledge of. Cnuts
 
Turn everything off and monitor the meter for 30 minutes. If the reading changes then either the meter is f*cked or something is connected to the supply. You can double check by isolating the circuits one by one. If you suspect foul play contact the landlord/letting agent and ask them to investigate.
 
Up until recently my Mrs and her Mother owned a cafe
They were cold called by an Octopus salesman one day He promised them the earth regarding future bills to switch to Octopus energy.
They got their first bill and it had gone up tenfold
I googled them and what a shower of cunts this lot are.
They are lucky to get more than 1 star on any of their trust pilot reviews.
They had signed them up to some contract they had no knowledge of. Cnuts
Been with these a few years and been bang on.
 
Not sure that’s entirely true. They (all providers) share their tariffs with price comparison sites so the quote will be based on kWh declared by the customer. When going directly they will use the same calculation and tariffs. If there was shenanigans going on then OFGEM would fine them.
Not all companies share their tariffs on comparison sites, as usually these sites take a commission if you choose through them. All users should be aware of their unit price and standing (daily) charge
 
Not all companies share their tariffs on comparison sites, as usually these sites take a commission if you choose through them. All users should be aware of their unit price and standing (daily) charge
No perhaps not all but the majority do and it’s certainly the easiest way to compare. If a company isn’t on Uswitch or whatever and they’re not contacting the customer directly then it’s nigh on impossible to know who is a supplier in a particular area, so I’d be suspicious of a company not being on them. With some comparison sites they sometimes have an option to “show only results which can be switched to via the site”, which are generally the ones they get commission from and is a bit sneaky, but the others are usually visible if you “show all”.
 

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top
  AdBlock Detected
Bluemoon relies on advertising to pay our hosting fees. Please support the site by disabling your ad blocking software to help keep the forum sustainable. Thanks.