my daughter moved into her flat,she did a quote with octopus who said it would be £43 a month, however when she got her bill it was £300, six times the amount, she lives on her own ,is very careful,out all day at work and spends time at weekend at our house, can anyone give me some advice as to why this is so high,or someone to get in touch with regarding this, she has done something call a creep test where you switch off at the main ,keep it off for 15 mins, turn it back on to see if the reading has gone up , it hasn't, shes spoken to octopus , what can she do or who can she speak too
she turns off every appliance when shes not using it