electricity bill help

my daughter moved into her flat,she did a quote with octopus who said it would be £43 a month, however when she got her bill it was £300, six times the amount, she lives on her own ,is very careful,out all day at work and spends time at weekend at our house, can anyone give me some advice as to why this is so high,or someone to get in touch with regarding this, she has done something call a creep test where you switch off at the main ,keep it off for 15 mins, turn it back on to see if the reading has gone up , it hasn't, shes spoken to octopus , what can she do or who can she speak too

she turns off every appliance when shes not using it
You’ve probably sorted this now, but I just came across it and this occurred to me… does she have electric heating? It could be storage heaters using a lot of power, but maybe she’s on a single rate tariff that doesn’t give the lower rate (night-time) charge for them. If you have storage heaters and go on a single rate tariff they would be very expensive.
 
You’ve probably sorted this now, but I just came across it and this occurred to me… does she have electric heating? It could be storage heaters using a lot of power, but maybe she’s on a single rate tariff that doesn’t give the lower rate (night-time) charge for them. If you have storage heaters and go on a single rate tariff they would be very expensive.
Thanks for taking the time and the advice, I think she's sorted it now, cheers
 
My mother just switched to OVO in July. Today she has received a letter from them to say her direct debit will be increased from £157 a month to £457 with immediate affect. She is 86 & blind. She only uses electricity to have the TV or radio on, kettle ,cooker. She has not had theheating on since April due to fear of using too much. Feel she was conned into switching
 
My mother just switched to OVO in July. Today she has received a letter from them to say her direct debit will be increased from £157 a month to £457 with immediate affect. She is 86 & blind. She only uses electricity to have the TV or radio on, kettle ,cooker. She has not had theheating on since April due to fear of using too much. Feel she was conned into switching

Cancel DD and pay for what you use, there is no way she is using that much energy.
 
My mother just switched to OVO in July. Today she has received a letter from them to say her direct debit will be increased from £157 a month to £457 with immediate affect. She is 86 & blind. She only uses electricity to have the TV or radio on, kettle ,cooker. She has not had theheating on since April due to fear of using too much. Feel she was conned into switching
Thats fuckin disgraceful mate :(

They should be bloody strung up.
 
My mother just switched to OVO in July. Today she has received a letter from them to say her direct debit will be increased from £157 a month to £457 with immediate affect. She is 86 & blind. She only uses electricity to have the TV or radio on, kettle ,cooker. She has not had theheating on since April due to fear of using too much. Feel she was conned into switching
Cancel the DD. Do not let them take that much from her
 

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