I can tell you the Club conducted a workshop on Friday, wanting to learn the supporter 'journey'.
They are obviously aware of all the problems and the disconnect between the fans and the club in a few areas.
I told someone they just need to spend a week trying to buy a ticket, trying to contact supporter services, trying to find a car park space or trying to rely on woeful public transport.
The journey lasts a week for most.
Not having a pop at you Tolm.(post)
Why would the club need to host a workshop?
I f*cking hate those kind of things.
Read BM, the other fans forums, listen to the fans complaining on the phone lines, via email, on the TV, on the radio, in person, tells the club everything they already know.
It's just another talking shop and box ticking exercise.
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