Not got mine. Arrived back from Madrid this morning, on phone for an hour and eventually got through, told to go to ticket collection point near Bobby Moore statue with Id and proof of purchase e mail. Hope this helps.Still two tickets missing for the Semi, no email with e -tickets as promised by supporter services yesterday, been on the phone to the club for two hours and keep getting cut off when I reach caller number 16. Looking like its cost me £186.00 to watch the match on BBC1. so much for being the cup schemes eh.