Trigger
Well-Known Member
I have just received this reply to my complaint sent on Monday to the FA. This was regarding the behaviour of Arsenal fans and to see if anything was to happen about them throwing things on the pitch.
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Dear Tim,
Many thanks for contacting The Football Association.
The FA strongly condemns any form of offensive chanting and works closely with clubs, police and football partners such as Kick it Out in tackling this problem. The FA remain committed to making the game family friendly and call upon clubs and match day police to monitor and deal with these incidents accordingly.
Offensive chanting has no place in football. The FA’s policy is to encourage all clubs to work towards ridding the game of the small minority of supporters who try to ruin the experience of watching a game for the vast majority.
With regards to the Manchester City v Arsenal game, we have asked The Greater Manchester Police and the clubs to identify those supporters involved in any violent and aggravating behaviour. The FA would like to see anyone found guilty of such behaviour face action through the legal system and banning orders from football.
Stewards are trained to deal with racist and other incidents and they and the Police do what they can to deal with foul and abusive language by spectators. Football matches do tend to provoke all sorts of comments or chants from the crowd; some of these go beyond what is considered to be acceptable. Dealing with this on a match day is a difficult task, but it is a criminal offence to shout racist abuse at a football match.
We do appreciate all of the feedback we receive from supporters. This feedback is collated and used to build a picture of public opinion and is subsequently fed back internally within the organisation. Please rest assured your suggestions will form part of this feedback process.
Thank you again for taking the time to write.
Kind regards,
Tracey Bates | Customer Relations Assistant
Communications
The FA Group
Wembley Stadium I Wembley | London | HA9 0WS
Postal address: Wembley Stadium, PO Box 1966, London SW1P 9EQ
T +44 (0) 844 980 8200 # 4707
<a class="postlink" href="http://www.TheFA.com" onclick="window.open(this.href);return false;">www.TheFA.com</a>
**If you wish to reply, please click on the link below to go to the contact us form**
<a class="postlink" href="http://www.thefa.com/feedback" onclick="window.open(this.href);return false;">http://www.thefa.com/feedback</a>
Did you know that The FA Customer Relations Team have moved to Wembley? Please keep in touch with us <a class="postlink" href="http://www.Thefa.com/contactus" onclick="window.open(this.href);return false;">www.Thefa.com/contactus</a>
We would like to thank you for all of your feedback, comments and support during the time we have been based at Soho Square, London. The FA Customer Relations team exists to collate views from the general public and football supporters, build a picture of public opinion and feed this back internally within The FA. We recognise that Football supporters are our most important customers – you deserve to be treated with respect and for your voice to be heard by us as an organisation- Please keep your comments and feedback coming.
The FA Customer Relations Team
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Dear Tim,
Many thanks for contacting The Football Association.
The FA strongly condemns any form of offensive chanting and works closely with clubs, police and football partners such as Kick it Out in tackling this problem. The FA remain committed to making the game family friendly and call upon clubs and match day police to monitor and deal with these incidents accordingly.
Offensive chanting has no place in football. The FA’s policy is to encourage all clubs to work towards ridding the game of the small minority of supporters who try to ruin the experience of watching a game for the vast majority.
With regards to the Manchester City v Arsenal game, we have asked The Greater Manchester Police and the clubs to identify those supporters involved in any violent and aggravating behaviour. The FA would like to see anyone found guilty of such behaviour face action through the legal system and banning orders from football.
Stewards are trained to deal with racist and other incidents and they and the Police do what they can to deal with foul and abusive language by spectators. Football matches do tend to provoke all sorts of comments or chants from the crowd; some of these go beyond what is considered to be acceptable. Dealing with this on a match day is a difficult task, but it is a criminal offence to shout racist abuse at a football match.
We do appreciate all of the feedback we receive from supporters. This feedback is collated and used to build a picture of public opinion and is subsequently fed back internally within the organisation. Please rest assured your suggestions will form part of this feedback process.
Thank you again for taking the time to write.
Kind regards,
Tracey Bates | Customer Relations Assistant
Communications
The FA Group
Wembley Stadium I Wembley | London | HA9 0WS
Postal address: Wembley Stadium, PO Box 1966, London SW1P 9EQ
T +44 (0) 844 980 8200 # 4707
<a class="postlink" href="http://www.TheFA.com" onclick="window.open(this.href);return false;">www.TheFA.com</a>
**If you wish to reply, please click on the link below to go to the contact us form**
<a class="postlink" href="http://www.thefa.com/feedback" onclick="window.open(this.href);return false;">http://www.thefa.com/feedback</a>
Did you know that The FA Customer Relations Team have moved to Wembley? Please keep in touch with us <a class="postlink" href="http://www.Thefa.com/contactus" onclick="window.open(this.href);return false;">www.Thefa.com/contactus</a>
We would like to thank you for all of your feedback, comments and support during the time we have been based at Soho Square, London. The FA Customer Relations team exists to collate views from the general public and football supporters, build a picture of public opinion and feed this back internally within The FA. We recognise that Football supporters are our most important customers – you deserve to be treated with respect and for your voice to be heard by us as an organisation- Please keep your comments and feedback coming.
The FA Customer Relations Team