Anybody had their smart meter not send readings?
We have to allow 30 mins readings to get our overnight electric tariff. From 00.00 to 05.00 we pay 12.9p kw.
We have been using this to do almost anything including charging the EV car, washer/dryer, dishwasher. It has made a massive difference to our bills.
I noticed EDF hadn't got any reading from 17th Oct. However, the smart display in the house is still getting data, and my ivie smart app is still showing current data, so the actual meter is working.
EDF have just asked us to send them a current reading. I've refused on the grounds it won't show the cheaper overnight tariff.
I assume they can recover the data manually, maybe by somebody coming to the house. If not, what happens to my discount overnight rate? It will almost double my bill if they cannot access my discount rate.