It’s a joke this hasn’t been addressed.I think she will get that £150 towards it and is band c so should get £200 council tax reduction but even if she does, the extra £400 or so is still a lot. She is from that generation where she is more likely to turn heating off and be cold!
The government printed money and chucked it around like confetti during the pandemic, it’s just numbers on a screen so why can’t they intervene here and absorb the increases ? Special circumstances need special resolutions.
No one in this country should be scared to switch their heating on or sit with their lights on.